Java Application Engineer

Miratech helps visionaries change the world by developing innovative technology solutions for its clients. We are a global IT services and consulting company that brings together enterprise and start-up innovation. We are looking for a Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications.RequirementsDesign, develop, and maintain IVR applications based on business and technical requirementsIntegrate IVR solutions with key internal servicesMonitor IVR systems and implement operational improvements to enhance customer experienceTroubleshoot and resolve issues within the voice contact center and IVR environmentsCollaborate with project managers to ensure the timely and high-quality delivery of solutionsWork independently while supporting a regional business unit aligned with global objectivesParticipate in forward-looking initiatives to improve call steering and IVR architectureCommunicate technical concepts clearly to both technical and non-technical stakeholdersBenefitsCompetitive pay and benefitsForeverRemote work cultureGrowth mindsetGlobal impactWelcoming multicultural environmentSocial sustainability valuesOriginally posted on Himalayas