Director AI ERP

ABOUT DEMANDBRIDGEDemandridge is a B2B vertical market software company serving a loyal, long-tenured customer base across the print and promotional products industry. We offer enterprise resource planning, commerce, sourcing, and workflow automation solutions. Our platforms support mission-critical operations for customers who rely on us every day to run complex, high-volume, and compliance-driven business processes.ABOUT THE ROLEWe are seeking a strategic and execution-focused Director of AI & ERP Systems to lead the evolution of our core ERP platforms into intelligent, AI-enabled systems. This role combines ownership of mission-critical ERP infrastructure with forward-looking AI strategy, driving both operational excellence and meaningful innovation.Our ERP products are long-lived, revenue-critical client-server systems (primarily written in C and Providex), running on Linux and Windows virtual machines in Microsoft Azure or on customer systems.WHAT YOU'LL DOAI & ERP Strategy LeadershipDefine and execute the roadmap for AI-enabled ERP capabilities Identify opportunities to embed AI/ML into ERP workflows Drive incremental transformation toward intelligent systems Partner with leadership to align initiatives with business priorities ERP Engineering OwnershipOwn engineering health, delivery, and technical direction for the ERP platform - Lead and grow the ERP engineering teamSet pragmatic standards for legacy systems - Balance modernization with stabilityAct as escalation point for critical production issues AI Platform & Data EnablementSupport development of AI/data capabilities across the product suite Guide data pipelines and model integration Ensure governance, security, and compliance for AI systems Evaluate and recommend third-party AI tools Production & Operational ExcellenceOwn system reliability with 24/7 expectations Lead incident response and root-cause analysis Define on-call processes and reduce operational risk over time Infrastructure & Cloud Leadership- Own the Azure ERP environmentEnsure best practices for disaster recovery, backups, and patching Drive infrastructure automation improvements - Support cloud and SaaS evolutionLeadership & CollaborationAct as senior technical leader across engineering and product teams Collaborate closely with Product, Support, and Leadership Mentor and develop the engineering team WHAT WE'RE LOOKING FORProven experience in a senior engineering leadership role overseeing ERP or other mission-critical enterprise systems Hands-on exposure to AI/ML initiatives with the ability to translate technical capabilities into measurable business value Understanding of how AI can be applied in enterprise software contexts Demonstrated track record of shipping AI systems into production that deliver real outcomes (revenue growth, cost reduction, efficiency gains) — not just internal experiments or prototypes Experience with legacy system modernization while maintaining stability for existing customers Strong background in cloud infrastructure, preferably Microsoft Azure Excellent communication and cross-functional collaboration skills WHAT SUCCESS LOOKS LIKE (FIRST 6 MONTHS)Stabilization of the core ERP platform with clear improvements in system reliability, performance, and customer satisfaction A defined and actively executing roadmap to modernize the Providex platform without disrupting existing customers Initial AI capabilities deployed into production with demonstrable business impact A credible, market-aligned vision and architecture for a next-generation ERP platform Measurable improvement in customer sentiment and retention Improved engineering velocity, accountability, and execution cadence Clear linkage between AI and product investments and revenue opportunities #DemandbridgeOriginally posted on Himalayas