ServiceNow Automated Test Framework QA Engineer/Tester (Remote-DC/MD/VA)

Overview: GovCIO is seeking a ServiceNow Quality Assurance Engineer and Tester. The ideal candidate will thrive in a fast\-paced operations and maintenance environment. The ideal candidate will have hands\-on experience with Automated test framework in the ServiceNow platform. This customer\-facing role will be instrumental in ensuring customer satisfaction. This position will be remote located in the DC, Maryland, Virginia area with occasional client site visits. Responsibilities: We are seeking a highly skilled Quality Assurance Subject Matter Expert with demonstrated expertise in ServiceNow and government contracting environments. The ideal candidate will bring at least 5 years of hands\-on QA experience, a strong understanding of ServiceNow platform capabilities, and a proven track record of supporting federal clients * Drive ATF QA efforts across ServiceNow implementations and enhancements * Develop and execute test plans, test cases, and automated scripts * Collaborate with developers, business analysts, and stakeholders to ensure quality standards are met * Identify, document, and track defects, drive resolution and retesting * Ensure compliance with government contract requirements and quality standards * Provide QA expertise during project planning, execution, and delivery phases * Support continuous improvement initiatives in QA processes and tools Qualifications: **Required Skills and Experience:*** Bachelor’s degree in engineering, Computer Science, Systems, Business or related scientific /technical discipline * 5\-8 years of experience in IT, with at least 5 years in ServiceNow ATF. + 4 years of additional relevant experience may be substituted for education * Strong communication and leadership skills. * Hands\-on experience with ServiceNow’s Automated Test Framework (ATF), including designing, building, and executing automated test cases * Strong understanding of ServiceNow architecture, modules, workflows, and AI platform features * Familiarity with government contracting processes, compliance, and documentation standards * Experience with manual and automated testing methodologies * Excellent analytical, documentation, and communication skills * Certifications in ServiceNow including but not limited to Certified System Administrator **Clearance Requirement:*** Must be able to obtain a DHS Public Trust **Preferred Skills and Experience:*** Experience integrating ATF with CI/CD pipelines and DevOps tools * Knowledge of Agile/Scrum methodologies * Active DHS Public Trust * Certifications in ServiceNow (e.g., Certified System Administrator, ATF Specialist) or QA methodologies (e.g., ISTQB) Posted Salary Range: USD $90,000\.00 \- USD $110,000\.00 /Yr.