Donor Services Representative Trainee

World Vision is hiring Remote Seasonal Donor Services Representative to join the Donor Contact Services team. At a Glance **Role:**  Remote Seasonal Donor Services Representative, Donor Contact Services **Location:**  Remote within the U.S. (Pacific and Mountain Time Zone); Hybrid if near Seattle, WA. **Reports To:**  Manager, Contact Center **Work Authorization:**  Must be authorized to work in the U.S.A. for any employer. **Required Experience:**  High school graduate/GED or equivalent required, as well as basic routine work experience. Minimum of 1\-year previous customer service/sales work experience or call center experience preferred. Required minimum typing speed of 20 wpm. **Estimated Salary Range:**  The typical hiring range is $21\- $23 per hour. **Duration:** October 19 to December 31, 2026 **Work Schedule:**  The training hours will be: 7:00 AM – 4:00 PM Pacific Time / 8:00 AM – 5:00 PM Mountain Time. After training is complete, you would be assigned an 8\-hour work shift, anywhere between our Call Center hours of operation, which are 6:00 AM – 6:00 PM Pacific Time/ (7:00 AM – 7:00 PM Mountain Time). The Job World Vision is a global Christian humanitarian non\-profit organization, partnering with children, families, and their communities to reach their full potential by tackling the causes of poverty and injustice. As a Seasonal Donor Service Representative within the Donor Contact Services Call Center, you will begin with an approximately 3\-week paid training program to gain a working knowledge of the position and ability to perform the essential functions of the job at a level of performance that consistently meets expectations. Within the hands\-on and intensive training program, you will learn, understand, and develop the skills necessary to acquire and maintain donor relationships through basic inbound and occasional outbound calls in a high\-volume call center environment. Seasonal Donor Service Representatives serve as the key liaison and “voice of World Vision” to our donors and the general public while providing excellent customer service for all World Vision programs including disaster relief, education, health, clean water, and more. Specifically, you will assist with World Vision's Gift Catalog. World Vision's Gift Catalog offers more than 100 ways to honor a loved one by giving a gift that can provide hope, joy, and transformation for a child. Want to learn more? Check out this YouTube video here. Your responsibilities will include * Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, devotions, chapel, prayer, worship); incorporate WV Core Values into decisions within scope of role. * Maintain reliable, regular attendance. Report to work on time and return from breaks and lunches on time. * Under supervision, answer inbound calls and make outbound calls to current