Scrum Master

The Scrum Master is a servant-leader and accountable owner of delivery health for one or more Agile teams. Reporting directly to the CIO, this role is responsible for ensuring disciplined Scrum execution, owning sprint predictability and flow health, and driving continuous improvement through data-driven insights and proactive intervention. The Scrum Master partners closely with Project Managers, Product Owners, Engineering Leads, and cross-functional stakeholders to enable high-performing teams, remove impediments, and ensure delivery commitments are met with consistency and transparency within Integra’s project governance model. JOB QUALIFICATIONS:KNOWLEDGE/SKILLS/ABILITIES The Scrum Master’s responsibilities include but are not limited to:Agile Facilitation & ExecutionLead all Scrum ceremonies (Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives) with discipline, purpose, and clear outcomesEnsure sprint goals are clearly defined, achievable, and aligned with product and business objectivesEnforce Definition of Ready and Definition of Done standards to protect sprint integrityTrack sprint progress using velocity trends, burndown, throughput, and blocker dashboards to maintain delivery consistency and forecast accuracyAccountability & OwnershipOwn sprint delivery health and predictability for assigned teams, including commitment reliability and flow efficiencyChampion team accountability for sprint commitments—reinforcing the principle of “finish what we start”Proactively intervene when delivery metrics degrade, using coaching, facilitation, and escalation as appropriateTrack, analyze, and escalate recurring story point slippage, rollover, aging work items, and delivery risksFacilitate root cause analysis when commitments are missed and ensure corrective actions are implemented and measured for impactEscalate impediments using a tiered escalation model—partnering first with the Project Manager, then IT Leadership/Directors, and engaging the CIO when issues are systemic, unresolved, or require executive interventionTeam Enablement & CoachingCoach teams on Agile principles, Scrum best practices, and self-organizationFoster psychological safety while maintaining high standards for accountability and delivery disciplineDrive a culture of constructive feedback, continuous improvement, and ownershipSupport individual and team growth through mentorship, pairing, and skill developmentDelivery Culture, Metrics & TransparencyOwn and maintain delivery dashboards that reflect sprint health, velocity stability, rollover trends, and throughputEnsure delivery metrics are accurate, transparent, and used to drive behavior change—not just reportingPartner closely with Project Managers to align team execution with project plans, milestones, and dependenciesSupport stakeholder communication by providing team-level insights, delivery health data, and risk signals, while Project Managers retain primary accountability for external and cross-functional delivery communicationsPromote transparency of work across teams and stakeholders through consistent metrics, visibility, and reportingSUCCESS METRICSThe Scrum Master is directly accountable for maintaining and improving the following delivery outcomes:Sprint commitment vs. completion rate within agreed toleranceReduction in rollover and aging story points over timeTeam velocity stability and improvementRetrospective action follow-through and measurable impactStakeholder confidence in delivery predictability and transparencyEDUCATION: Bachelor’s degree or equivalent experience EXPERIENCE:Proven experience as a Scrum Master in a fast-paced, cross-functional environmentStrong command of Agile frameworks, delivery metrics, and flow-based thinkingComfortable owning delivery outcomes while operating within a structured project governance modelExcellent facilitation, coaching, and conflict-resolution skillsHighly data-driven with a relentless focus on outcomes, accountability, and continuous improvementSALARY: $105,000/annually Benefits OfferedCompetitive compensation and annual bonus program401(k) retirement program with company matchCompany-paid life insuranceCompany-paid short term disability coverage (location restrictions may apply)Medical, Vision, and Dental benefitsPaid Time Off (PTO)Paid Parental LeaveSick TimePaid company holidays and floating holidaysQuarterly company-sponsored eventsHealth and wellness programsCareer development opportunitiesRemote OpportunitiesWe are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, Nevada, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.Our StoryFounded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by r