Guest Services Expeditor

\*\*\*This is a Seasonal position from late May to early October working at a beautiful remote lodge 7 days a week. This position is also eligible for location differential\*\*\* GCI's Guest Services Expeditor will perform guest services, expeditor duties, and routine housekeeping at the company’s Dillingham hangar. Using a company provided vehicle, conduct various errands around Dillingham including mail pick\-up, obtaining supplies from local businesses, and grocery pick\-up from air cargo services. **ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:** Guest Services: * Act as an ambassador of GCI by delivering a superior arrival and departure experience for all guests. * Greet guests arriving on private planes, charters, or commercial aircraft with a friendly and professional demeanor. * Escort passengers to and from the aircraft and the GCI hangar in compliance with FAA regulations, directing them to appropriate areas or staff. * Assist with transfer of luggage and supplies between aircraft arriving on flights from Anchorage and the Agulowak Retreat. Communicate with Agulowak Retreat personnel to coordinate flight schedules, passenger manifests, and procurement of supplies. * **Expeditor Duties:** * Ensure the Agulowak Retreat has the supplies and inventory it needs to function according to schedule. * Identify and prioritize tasks based on urgency and importance. * Routinely pick up mail and packages from the post office ensuring they remain fully secure until delivery to the aircraft. * Pick up needed supplies from various Dillingham businesses as requested and ensure timely delivery to the appropriate flight. * Pick up grocery delivery one to two times per week from air cargo services and ensure timely delivery to the appropriate flight. * Ensure all perishable items follow food safety guidelines and maintain a safe temperature, utilizing onsite refrigeration to appropriately store items as needed until the next flight. Keep Agulowak Retreat staff informed about order status, priorities, and any issues that arise. * **Housekeeping Tasks:** * Assist with keeping the Dillingham hangar and guest common areas clean and organized. * Perform routine cleaning of bathrooms, sweeping, mopping, straightening, and periodic window cleaning. * Restock supplies in the guest common areas, including snacks and beverage items. * Transfer refuse from aircraft to onsite dumpster. * Keep GCI vehicles fueled and clean for the use of GCI hosts and guests. **COMPETENCIES:** * ACCOUNTABILITY\- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. + Ability to work independently with minimal supervision while achieving daily goals. * BASIC PRINCIPLES \- Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. * COLLABORATION \- Works effectively with others