Account Manager - SaaS

Account Manager | Ecommerce & Product Personalization (Remote)We are recruiting on behalf of a fast-growing, venture-backed ecommerce technology company operating in the product personalization space.Our client has already generated multi-million-dollar revenue and is scaling its merchant partnerships across North America. This is a high-impact Account Manager role focused on owning merchant success, retention, and revenue growth.Compensation & Work SetupBase salary: $90,000 to $115,000 + $60,000 Bonus/commissions for Account ManagersFully remote, work from homeWhat Youll Be DoingManage and grow a portfolio of ecommerce merchant accountsAct as the primary point of contact post-sale, owning long-term merchant successAnalyze account performance data to identify optimization, retention, and upsell opportunitiesPartner with internal product, engineering, and operations teams to execute merchant strategiesSupport onboarding, implementation, and ongoing optimization of the platformProactively identify risks, prevent churn, and drive account expansionWhat Were Looking ForExperience in account management, customer success, or partnerships within SaaS or ecommerceStrong understanding of ecommerce metrics such as conversion rate, AOV, retention, and revenue growthData-driven mindset with the ability to turn insights into clear, actionable recommendationsStrong communication skills with both technical and non-technical stakeholdersComfortable working in a fast-paced startup environment with evolving processesEcommerce, retail, API, or platform experience is a strong plusWhy This OpportunityJoin a high-growth startup with strong revenue tractionReal ownership over accounts and outcomesClear earning upside and long-term career growthWork remotely while collaborating with a tight-knit, high-performing teamOriginally posted on Himalayas