German Speaking Travel Advisor Online Travel Agency

Role OverviewWe are seeking a passionate and customer-focused professional to serve as a trusted travel expert for German-speaking customers, assisting them in planning, booking, and managing their travel experiences through a leading online travel agency platform.What You Will DoProvide expert travel advice and personalized recommendations to German-speaking customers via phone, email, and live chat, assist customers with the research, planning, and booking of flights, hotels, holiday packages, car rentals, and ancillary travel services, handle post-booking enquiries, and proactively identify upselling and cross-selling opportunities.Why It Might Be a FitNative or fluent German language skills, a genuine passion for travel and tourism, and previous experience in a customer service, travel consultancy, or hospitality environment are essential for this role.RequirementsNative or fluent German language skills (spoken and written)Valid EU passportA genuine passion for travel and tourismPrevious experience in a customer service, travel consultancy, or hospitality environmentExcellent communication and interpersonal skillsProficiency in using digital booking tools, CRM systems, and Microsoft Office applicationsStrong organizational skills, attention to detail, and the ability to manage multiple customer enquiries simultaneouslyBenefitsCompetitive Monthly SalaryFully Paid Training ProgrammeComprehensive Health InsuranceFully Paid Relocation PackageMonthly Performance Bonus€1,500 Signing BonusOngoing career development opportunitiesTeam eventsSupportive multicultural work environmentOriginally posted on Himalayas