Claude AI Specialist - Freelance, Remote

About the ClientA mid-sized, California-based personal injury law firm with multiple offices and a 24/7 client intake model. The firm handles a high volume of cases across auto, rideshare, premises liability, and catastrophic injury matters. They invest in technology and automation to deliver faster, more accurate support for both clients and internal teams.Why does this role exist?This role exists to design, build, and maintain Claude-powered, employee-facing AI agents that streamline internal workflows across intake, case management, documentation, and communications. By integrating the firm’s tools, CRMs, and data systems, the Claude AI Specialist will reduce manual work, increase accuracy and reliability, and accelerate turnaround times. The hire enables scalable, secure, and well-documented automations that evolve with team feedback and operational needs.The Impact you’ll makeAI Agent Design DevelopmentDesign, build, and deploy Claude-based, employee-facing AI agents for internal workflowsImplement multi-step agent logic, tool/function calling, and retrieval where neededConfigure prompts, guardrails, and role-specific behaviors for legal operationsIntegrations AutomationIntegrate CRMs, Slack, project management platforms, and internal databases via APIs/webhooksBuild and maintain automations with Zapier, Make (Integromat), and n8nOrchestrate and secure cross-system workflows, including authentication and permissionsQuality, Monitoring OptimizationTest, troubleshoot, and resolve integration issues, bugs, and workflow failuresMonitor agent outputs/logs; tune prompts and parameters to improve accuracy and reliabilityImplement evaluation checks and continuous improvement loops based on user feedbackCollaboration EnablementPartner with leadership and staff to map needs, prioritize use cases, and build tailored solutionsDocument systems, workflows, and SOPs for scale and handoffEnable employees through clear playbooks and light training on agent useGovernance, Security ComplianceEnsure agents and integrations follow data privacy, confidentiality, and access controlsMaintain versioning/change logs for integrations and workflowsStay current on advancements in Claude, LLMs, APIs, and automation toolsSkills, Knowledge and ExpertiseRequired:Expert-level experience with Claude and AI agent developmentProven track record integrating tools via APIs and webhooks; building multi-step autonomous workflowsStrong coding skills in Python and/or JavaScript for integrations and custom logicHands-on experience with automation platforms (Zapier, Make/Integromat, n8n) and workflow orchestrationYour superpowers are...Technical: Prompt engineering for Claude; agent workflow design; API integration; webhook handling; error handling and retries; logging/monitoring; testing; authentication/permissions; basic data transformation; workflow orchestrationTools: Zapier, Make (Integromat), n8n; CRMs; Slack; project management platforms; internal databases; productivity suitesSoft skills: Systems thinking; meticulous documentation; proactive troubleshooting; clear communication with non-technical stakeholders; ownership mindset; adaptability; confidentiality and discretionWFH Set-Up:Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.Internet speed of at least 40MBPSHeadset with an extended mic that has noise cancellation and a webcamBack-up computer and internet connectionQuiet, dedicated workspace at homeYou should apply if...You love turning ambiguous workflows into reliable, scalable AI automations that people actually useYou thrive on diagnosing edge cases, shipping iterative improvements, and measuring impactYou communicate clearly, collaborate well with cross-functional teams, and respect data privacy and legal confidentialityYou stay current on Claude/LLM and automation advancements and bring pragmatic ideas to productionWhat to expect...Work Setup:Remote positionMust have a reliable internet connection and a quiet workspaceRequired to provide own computer with Intel Core i5 or something similar or higher operating systemWorking Hours:40 hours per weekMonday–Friday, 8:00 am–5:00 pm US TimeCompensation:$6 per hourNo benefits package includedBenefitsOriginally posted on Himalayas