Delivery Director

Position OverviewBlue Acorn iCi is looking for a Delivery Director with hands-on project experience with Adobe applications and/or Adobe Cloud products. The Delivery Director’s primary responsibility is to lead and manage a delivery team. They are accountable for delivery quality, performance to budget and successful attainment of Customer business objectives / goals. In addition, they will ensure the right team members are placed in the correct positions, manage relationships with our customers as needed, and enforce the use of best practices. The director is also responsible for hiring, onboarding, and assisting with resourcing as it relates to the members of the team. This position should also be able to work with other departments to ensure smooth and successful operations across the company as it pertains to delivery.Key ResponsibilitiesDelivery Leadership & OversightResponsible for all delivery aspects such as productivity, quality, and milestone achievementEnsuring team members have access to the tools and materials they need to deliver in their day-to-day activitiesEnsure proper process and SDLC are being followed across all projectsServe as the ultimate point of escalation for the project team and the clientEnforcement of company policy and architectural alignmentTeam Leadership & Career DevelopmentEnsure career paths exist for individuals and work with them to make sure they are on the right paths to meet their personal goalsWorking with People Leaders and Mentors to ensure the robust development of all individualsAbility to coach and guide employees through career pathsAbility to train and mentor direct managers as well as technical staffAbility to train and mentor development staffProven ability to build, manage, and foster a team-oriented environmentResource Planning, Staffing & RecruitingAlign with Platform leadership and Operations on project resourcing and staffing needsAlign with Estimation Manager on project estimationsReview and sign off on SOWs and Change Orders as neededAssist with recruiting, interviewing, and hiring to fill immediate needs as well as plan for forecasted growthClient & Strategic AlignmentAssist sales with technical support and strategic alignmentAbility to inspire confidence in clients and provide leadership to implementation teamsStrategic planning skills to help navigate internal and external customer requirementsAbility to understand unique and complex business requirements and help develop plans to solve short and long term problemsRequired Skills & ExperienceLeadership & Delivery ExperienceMinimum of 8-10 years' experience managing enterprise engagements15+ years IT industry experience with a minimum 10+ years of experience in services delivery organizationExperience at professional services company such as an agency or consulting firmExperience working in eCommerce / Digital ServicesExcellent leadership and management skillsExcellent communication (written and oral) and interpersonal skillsProven ability to work creatively and analytically in a problem-solving environmentAdobe & Technical ExpertiseExperience working on projects with Adobe applicationsExperience with Adobe Commerce, Salesforce Commerce Cloud, Shopify+ platformsExperience with Adobe Experience Manager (AEM) or other CMSKnowledge of or ability to understand technologies such as HTML, CSS, SOAP, REST, Git, AEMAbility to communicate and document technical designs to both internal and external technical resourcesCapable of driving and defending design models and best practicesProcess & Operational KnowledgeThorough and deep knowledge of the Software Development Life Cycle and Agile processesEducation / ExperienceBachelor’s degree, preferably in computer science and/or equivalent experience in development industryThe base salary range for this position is $160,000 – $200,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.About Blue Acorn iCi Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results. Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us. Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement. Why Join Us? Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we