Staff Product Designer

Who We AreImprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, , H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank. In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you. As a Staff Product Designer, you'll shape the future of Imprint's member experiences, leading complex product initiatives from discovery through execution. You'll combine exceptional design craft with strategic thinking and strong product judgment to identify opportunities, simplify complex problems, and deliver intuitive, high-impact solutions. Partnering closely with Product and Engineering, you'll influence product direction, champion exceptional user experiences, and raise the bar for design craft, collaboration, and decision-making across the organization. What You’ll DoShape Product Strategy & Direction Partner with Product and Engineering to identify high-impact opportunities grounded in customer needs, business goals, and product insights. Proactively define problems, challenge assumptions, and influence product priorities and direction. Lead complex, ambiguous initiatives from early discovery through launch and iteration. Balance near-term product improvements with longer-term opportunities to meaningfully improve the customer experience. Bring clarity and structure to ambiguous problems, helping teams make thoughtful decisions and move forward. Lead End-to-End Product Design Own the design process from discovery and concept exploration through detailed interaction design, prototyping, and delivery. Translate complex financial products and workflows into simple, intuitive, and engaging experiences. Explore multiple approaches, establish clear design principles, and articulate the rationale behind decisions. Create thoughtful, high-quality experiences that balance usability, accessibility, business objectives, and technical feasibility. Partner with Engineering throughout implementation to ensure the quality and integrity of the shipped experience. Use research, data, and customer feedback to validate solutions and continuously improve the product. Drive Cross-Functional Collaboration Build strong, trusted partnerships with Product Managers and Engineers, operating as an equal partner in shaping product outcomes. Facilitate collaborative problem-solving, bringing teams together around shared goals and thoughtful solutions. Navigate competing priorities and constraints, making pragmatic tradeoffs without losing sight of the customer experience. Communicate design decisions clearly and persuasively, building alignment across stakeholders and leadership. Take shared ownership of product outcomes, not just design deliverables. Elevate Design Quality & Team Impact Set a high bar for UX craft, interaction design, and the overall quality of our product experiences. Contribute to a culture of thoughtful critique, continuous learning, and collaborative problem-solving. Mentor and support other designers and teammates, helping strengthen their craft, judgment, and strategic thinking. Identify opportunities and propose solutions to improve design practices, workflows, and collaboration across the organization. Contribute to the evolution and adoption of our design system, balancing consistency with opportunities for innovation. Explore the Future of Product Design Embrace emerging AI tools and workflows to accelerate discovery, exploration, prototyping, and execution. Experiment with new ways of working that increase design velocity without compromising quality. Help shape how Design collaborates with Product and Engineering as AI transforms the product development process. Bring curiosity, adaptability, and a willingness to challenge traditional approaches to designing and building software. What We're Looking ForRequired 7+ years of product design experience, with a track record of leading complex, high-impact initiatives from discovery through launch and iteration. Ex