Training Specialist

At Technatomy, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We provide solutions to agencies and entities including the Department of Veterans Affairs, Department of Defense, Defense Logistics Agency, National Institute of Health, and more. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. **If this sounds like an environment where you can thrive, keep reading!** We are seeking an experienced Training Specialist to lead role\-based learning, organizational change support, communications, stakeholder engagement, and adoption activities for an enterprise Department of Veterans Affairs Pega Cloud modernization effort. The role aligns training and change activities with Agile releases, UAT, pilot events, production deployments, and onboarding of additional user communities so users are prepared to perform their work in the new system. **DUTIES AND RESPONSIBILITIES:** * Develop and maintain the Training and Change Management Plan, role\-based training matrix, delivery schedule, stakeholder approach, and readiness measures. * Conduct training\-needs analysis, stakeholder segmentation, change\-impact assessment, communication planning, and user\-readiness activities. * Design introductory, advanced, technical, and role\-specific learning paths for planners, analysts, approvers, administrators, executives, and support personnel. * Develop and update instructor\-led materials, eLearning content, hands\-on exercises, simulations, user manuals, quick\-reference guides, FAQs, and job aids. * Deliver virtual instructor\-led sessions, targeted refreshers, office hours, Q\&A sessions, train\-the\-trainer activities, and knowledge transfer. * Develop stakeholder communications such as leadership briefings, announcements, newsletters, FAQs, visual aids, and role\-specific messages. * Coordinate content with Product Owners, analysts, workflow specialists, developers, testers, administrators, support personnel, and technical writers. * Align training and communications with sprint demonstrations, UAT, release readiness, deployment, hypercare, and phased onboarding of additional organizations. * Maintain training records, attendance, assessments, feedback, materials, and version history in approved repositories. * Monitor completion, user feedback, support demand, workflow errors, and adoption trends to target reinforcement and improve materials. **KNOWLEDGE AND SKILLS REQUIRED:** * 5\+ years of experience in training, instructional design, organizational change management, stakeholder communications, user adoption, or related IT implementation support. * Experience designing and delivering role\-based virtual training, hands\-on learning, quick\-reference materials, FAQs, user guides, and train\-the\-trainer content. * Practical understanding of sta