Medical Assistant

NuvoAir Medical is a technology\-enabled pulmonary care organization that is focused on improving outcomes for patients with chronic respiratory diseases such as COPD, asthma, sleep apnea, and other complex pulmonary conditions. Our relationship\-based model combines remote patient monitoring and proactive clinical engagement to keep patients healthier and out of the hospital. Complex conditions like COPD are incredibly challenging to manage. People who are already struggling with isolation and the burden of these conditions become increasingly frustrated and disengaged, eventually falling through the cracks and landing in the ER. This cycle perpetuates poor health outcomes and excessive medical costs. At NuvoAir, we believe people deserve a better healthcare experience. Our team embraces the challenges that others can’t or won’t \- by integrating our clinical team with technology, NuvoAir creates a highly empathetic and personalized experience for each patient. **Living our Company Values** Patient obsessed: Every decision is made with our main focus in mind \- improving the lives of patients Act like an owner: Ownership means we speak up, share ideas, give feedback, and are all accountable for growth. Focus on what matters: Creating meaningful solutions to challenging healthcare problems requires simplicity, clarity, and using our unique leverage Build to learn: Failing courageously is a virtue that drives learning and stems from an innovative spirit Practice confident humility: We aim to hold ourselves to the highest standards of humility, curiosity, transparency, and personal development **Where you’ll see your impact:** A Medical Assistant (MA) is a vital member of our NuvoAir healthcare team, responsible for providing administrative and clinical support in the virtual medical setting. This person will encompass a combination of administrative and clinical tasks that will impact our entire business and how we work with our patients by upholding our company core value, “Patient Obsessed”. **What you’ll be responsible for:** * Manage appointment scheduling for patients, ensuring an organized and efficient flow of patients through the facility. * Collect and update patient information, including demographics, medical history, medications, allergies, and insurance details. * Reviewing, working, and managing tasks received in the EHR. * Managing electronic health records (EHR) by accurately recording patient data, test results, and treatment plans. * Assisting with billing procedures, coding medical procedures accurately for insurance claims, and handling financial transactions. * Verifying patient insurance coverage and obtaining necessary authorizations for medical procedures. * Supporting inbound calls for our patients * Communicating with patients, physicians, and other healthcare professionals via phone and email. * Following up on imaging, lab, DME orders as well as referrals. * Gathering patient medical histo