Entry Level Customer Service (Work From Home)

About UsWe are the only 100% union-label supplemental benefits company in the world.For over 60 years, we have provided supplemental and permanent benefit programs to hardworking families.We proudly serve a client base of more than 40,000 unions and associations internationally.Our focus is helping members understand their available benefits and providing long-term financial protection.Daily ResponsibilitiesHandle inbound and outbound calls with membersSchedule and confirm appointmentsPresent benefit options to union members who have requested informationUse basic computer systems to manage client informationComplete required paperwork and digital formsFollow quality-control standards to ensure accuracyParticipate in ongoing training and leadership developmentQualificationsStrong verbal communication skillsExcellent customer service and relationship-building abilitiesPositive, upbeat attitude with strong energyComfortable interacting with individuals and groupsAble to maintain professional customer relationshipsCustomer service or sales experience is preferred, but not requiredAble to communicate effectively with management, team members, and clientsTeam-oriented and coachableLegally authorized to work in the U.S. or CanadaBenefitsFull benefits package100% remote workFlexible schedule with work-from-home optionsWeekly payPerformance-based monthly bonusesOpportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other yearly convention locationsOriginally posted on Himalayas