Course Development and Vendor Management

LearnTastic is a fast-growing online education platform providing accredited continuing education and compliance courses for professionals across industries - from healthcare and construction to HR and education. With more than 1,000 courses and over a million learners served, LearnTastic is redefining accessible, self-paced learning. Our mission is to make professional development simple, engaging, and impactful - anytime, anywhere.As part of our dynamic team, you’ll help shape the learning experiences that empower individuals and organizations nationwide. At LearnTastic, great design isn’t just about usability - it’s about transforming how people learn and grow.LearnTastic is seeking a Senior Course Development & Vendor Management professional to own and scale our partner ecosystem strategy, including vendors and organizations that host and deliver courses on our platform.This is a senior, high-impact role with ownership of the partner ecosystem strategy, course enablement workflows, and partner success operations. The role is responsible for managing strategic partner relationships, onboarding and scaling new content partners, and ensuring high-quality, compliant, and scalable course creation across the platform.You will act as the bridge between partners, internal teams, and learners - ensuring partners succeed and courses meet LearnTastic’s quality, compliance, operational, and commercial standards.ResponsibilitiesPartner (Vendor) Management – Strategic OwnershipOwn and manage relationships with existing content and course partnersServe as the primary point of contact for partner onboarding, engagement, performance management, and escalation handlingDrive partner success through structured communication, governance, and operational alignmentEnsure partners consistently meet contractual, quality, compliance, and delivery expectationsMonitor partner performance, course effectiveness, learner feedback, and operational KPIsLead resolution of issues related to content quality, updates, compliance, and course deliveryNew Partner Sourcing & Ecosystem GrowthIdentify, evaluate, and onboard high-value content partners aligned with LearnTastic’s portfolio strategyAssess partners on:Content qualitySubject matter expertiseCompliance and accreditation readinessCommercial viability and scalability• Lead contract discussions, onboarding workflows, and partner enablement initiatives • Expand and strengthen the partner ecosystem in line with business growth objectivesCourse Creation & Partner EnablementLead partners through end-to-end course creation and submission workflowsEnsure courses meet:LearnTastic quality standardsRegulatory and accreditation requirementsLearner experience expectations• Manage cross-functional collaboration with:Instructional design teamsContent review teamsCompliance and accreditation stakeholdersProduct and platform teams• Drive course updates, refreshes, versioning, and lifecycle management initiativesCross-Functional LeadershipPartner closely with compliance, accreditation, product, marketing, operations, and instructional design teamsDrive seamless execution from partner onboarding through course launch and post-launch optimizationCommunicate partner needs, operational risks, and strategic opportunities to leadership and internal stakeholdersInfluence cross-functional prioritization to improve partner and learner outcomesProcess, Governance & Operational ExcellenceBuild, optimize, and scale partner onboarding and course creation frameworksDrive process improvements across:Partner communicationCourse review cyclesCompliance workflowsIssue resolution and escalation management • Establish scalable operational standards and documentation as partner volume grows • Maintain governance processes to ensure consistency, accountability, and efficiency across the ecosystemKey Outcomes & Success MetricsStrong, long-term strategic partner relationshipsTimely onboarding and activation of new partnersHigh-quality, compliant courses launched on scheduleReduced partner friction, operational bottlenecks, and reworkExpanded and diversified course portfolioImproved partner satisfaction and operational scalabilityRequired Experience & QualificationsExperience5–8+ years of experience in partner management, vendor management, content operations, program management, or ecosystem managementExperience working with:External vendors and strategic partnersContent, education, certification, or digital learning platforms • Experience managing course creation, instructional design coordination, or content enablement workflows preferred • Proven ability to manage cross-functional initiatives and partner relationships in fast-paced environmentsSkills & CompetenciesStrategic partner management and ecosystem buildingStrong negotiation and contract management capabilitiesAbility to influence cross-functional stakeholdersData-driven decision making (partner performance, course metrics, operational KPIs)Operational excellence an