Structured Operations Support Specialist

Looking for a role where you can make a real impact? Help us set new standards driving change that matters.Join us and be part of a team where your insights will directly shape our strategic direction.Read on!(this will be a long write up but we like to give you all the details before you spend your time applying)We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (Watch our short film about it)We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 220 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: - Connects us with meaningful relationships - Inspires us to develop ourselves to become better humans - Empowers us to pursue our own learning adventures 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions:  - To fully digitise the construction of human civilisation - To create a new type of organisation that enables human flourishing while delivering a huge positive impact on societyLaminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The RolePurpose of the roleWe are seeking a structured, critical-thinking Operations Specialist who thrives in a vibrant, hands-on and fast-paced environment. This pivotal role reports directly to the Operations Manager and will be the driving force behind maintaining smooth daily operations, supporting our Consulting team. Team In our Operations team, we get things done and enable everyone in the organisation to get things done too. Our Operations team covers a broad range of areas, including finance, administration, IT, compliance and strategic initiatives.  We provide support to our ever-growing team of Consultants and contribute to the effective delivery of projects by managing, maintaining and executing operational and administrative tasks, developing and managing operational processes and systems, identifying optimisation opportunities and driving improvement initiatives. Your top objectivesTo provide daily support by addressing our consultants’ requests and executing Laminar Operations processes To identify improvement opportunities in our operations and drive improvement initiatives Be able to critically think through problems and come up with structured solutionsAs part of our Operations team, you will work closely with the different areas within Operations and other departments to optimise workflows, develop and refine processes Your top 5 responsibilities Consultants Support: You will be the go-to person in answering and supporting our consultants’ questions and requests, helping them get up to speed and deliver the best value to our projects Project and Systems Setup: You will get the ball rolling by setting up the systems and assets necessary for projects to start  Customer systems management & contract review and compliance: you will set up and manage our registration in customer systems and ensure we comply with our clients' administrative requirements. You will support the review of new project contracts, NDAs, travel insurances, certifications, highlight potential risks and ensure compliance with our standards Cross-functional collaboration & process improvement: you will be part of our Operations team, working together in developing and managing scalable processes and systems, spotting new improvement opportunities and driving improvement initiatives Develop everyone: maximise the development of yourself personally and professionally, and educate our team to improve as well Your Capabilities You are methodical, thorough, with a great sense of ownership, great attention to detail and strong analytical skills.   You can understand the big picture (problem concept) and ha