Creative Operations Manager

About Us Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations. We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly. We think that outside is the best side and that you can't improve on nature. It's good for mind, body and soul, and it's our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities. YOUR ROLE The Creative Operations Manager is the organizational engine behind Stio's creative function, the person who makes sure great work gets made efficiently, consistently, and on time. This role owns the systems, workflows, and processes that keep the creative team running at full capacity across every season, channel, and workstream. Reporting to the Associate Creative Director, you will partner closely with Brand, Performance, E-commerce, Retail and Product teams to manage the full creative project pipeline, maintain asset and resource workflows, and ensure Stio's growing library of creative assets is organized, accessible, and channel-ready. This is a role for someone who takes genuine pride in building the machine and keeping it humming. Your Responsibilities Project & Traffic ManagementOwn the creative team's full project pipeline from brief intake through final delivery. Managing priorities, timelines, and stakeholder alignment across every workstreamBuild and maintain detailed workback calendars across seasonal campaigns, product launches, channel executions, and evergreen creative needsServe as the primary coordination point between Creative and cross-functional partners including Brand Marketing, Digital, E-commerce, Retail, and ProductFacilitate project kick-offs, weekly check-ins, and milestone reviews with clear agendas and action-oriented follow-upsTrack and communicate project status, team bandwidth, and key deadlines to creative leadership; surface roadblocks early and help resolve themPartner with the go-to-market team to ensure creative production timelines ladder up correctly to seasonal launch datesProcess & OperationsOwn, maintain, and continuously improve Stio's creative workflow systems including Asana project architecture, intake processes, and team operating rhythmsEstablish and enforce consistent brief standards, ensuring clarity and completeness before work begins to reduce revision cyclesLead creative capacity planning. Balancing workload across the team, setting realistic expectations, and advocating for the team's bandwidthIdentify process inefficiencies and implement solutions that bring structure and consistency to how work moves through the creative functionChampion adoption of AI tools across the creative team. Identifying opportunities to streamline production, automate repeatable tasks, and improve output qualityAsset & Resource ManagementOwn Stio's Digital Asset Management platform (Bynder) overseeing asset organization, taxonomy, standards, and team adoptionEstablish and maintain DAM governance: naming conventions, metadata standards, folder architecture, and asset lifecycle managementEnsure seasonal creative assets are properly organized, tagged, and accessible to cross-functional stakeholders and channel teams in a timely mannerCo-manage relationships with external freelancers, photographers, and creative vendors — coordinating contracts, timelines, and deliverablesTrack and process vendor and freelancer invoices accurately and on time, in partnership with ACD and other key stakeholdersStrategic SupportPartner with the Associate Creative Director on seasonal planning, resource allocation, and team capacity strategyContribute to post-project retrospectives and lessons-learned sessions translating insights into process improvementsBring a data-informed perspective to creative operations: tracking on-time delivery rates, revision cycles, and team throughput to inform continuous improvementSupport onboarding of new creative team members and partners into Stio's tools, workflows, and operating standards Your Skills And Experience 3+ years of experience managing creative or marketing workflows, ideally within an in-house creative team, brand, or agency environmentProven track record of building and maintaining project management systems. You've designed the process, not just