Project Manager

**Job Description:** * Position is 100% remote. It is open to candidates to be on company's W2 pay. It is not open for C2C or sub\-vending. * Primary focus is centralizing OEM Energy's knowledge base and creating a single source of truth for customer\-facing and internal information. * Responsible for ensuring data integrity, usability, and accessibility across multiple teams. * Role supports a highly cross\-functional environment, partnering with customer success, customer care, and external vendors. * Need is driven by the lack of a centralized knowledge repository and the desire to establish governance and database hygiene processes. * This is not a Learning Management System (LMS) role and not a Technical Writer position. **Job Responsibilities:** * Collaborate with cross\-functional teams and third\-party vendors to gather, organize, and maintain knowledge assets. * Review content for accuracy, update outdated information, and remove obsolete content. * Establish governance standards and maintain database hygiene. * Track knowledge base effectiveness through accuracy, usage, findability, and overall impact metrics. * Weekly meetings with leadership to review progress and priorities. * Workload will be high initially while information is centralized, with periodic spikes as new products launch or vendor relationships are introduced. **Requirements:** * 5\+ years of experience in Knowledge Management, Content Operations, Documentation Management, or similar fields. * Bachelor's degree preferred but not required; equivalent experience with a high school diploma is acceptable. * Strong knowledge management architecture experience preferred over technical writing experience. * Renewable energy or EV industry experience is a plus. * Additional relevant backgrounds may include telecom, banking, insurance, and healthcare environments with complex documentation and customer\-support ecosystems. **Hiring Manager's Top Skills:** * Program Management * Knowledge and Information Management * Technical Communication