Patient Access & Referral Coordinator – Virtual Primary Care (Remote)

**At CareATC, we genuinely believe in revolutionizing employer\-sponsored healthcare. We're passionate about our mission and deeply committed to providing exceptional, patient\-centered solutions for our clients and their employees.** ========================================================================================================================================================================================================================================== **Help Patients Stay Connected to the Care They Need** **Full\-Time \| 40 Hours per Week \| Monday\-Friday \| Fully Remote** ---------------------------------------------------------------------------------------------------------------------------- **Why CareATC is Different (and Why You'll Love It Here)** At CareATC, we're redefining healthcare through a relationship\-centered, employer\-sponsored model focused on quality care—not patient volume. As a Patient Access \& Referral Coordinator supporting our **BeWell\+ Virtual Primary Care** team, you'll play an essential role in helping patients navigate their healthcare journey. From scheduling appointments and coordinating referrals to supporting providers and managing medical records, you'll help ensure patients receive timely, compassionate, and connected care—all from the comfort of your home. This is an opportunity to make a meaningful impact while working alongside a collaborative team that values service, innovation, and work\-life balance. **CareATC Advantages** * Fully remote position * Predictable Monday\-Friday schedule * Compensation: $21\-$26/hour, based on qualifications and experience. * No nights, holidays, or on\-call responsibilities * Clinic services and medications available at little to no cost for employees and dependents * Comprehensive benefits package including Medical, Dental, Vision, 401(k), PTO, Disability, and Life Insurance * Low\-to\-no\-cost Telehealth services starting on day one * Supportive, team\-oriented culture focused on collaboration and patient care **About the Job** We're looking for a highly organized, service\-focused professional to serve as a central resource for patients, providers, and clinic teams across our virtual primary care network. In this role, you'll help patients access care, coordinate referrals, manage medical records, schedule appointments, and support providers with the administrative work that keeps our virtual clinics running smoothly. Your ability to communicate effectively, stay organized, and provide exceptional service will directly impact the patient experience every day. **What You'll Do** * Serve as a primary point of contact for patients, providers, and external healthcare partners * Answer incoming calls and assist patients with scheduling, rescheduling, and appointment management * Coordinate specialty, diagnostic, and ancillary referrals while tracking completion * Conduct patient outreach regarding appointments, referrals, lab results, medical