Microsoft 365 and Support Services Engineer

We are currently seeking experienced Microsoft 365 and Support Services Professionals to join our team. You will be joining a team of highly dedicated professionals that thrive for new challenges daily, as well as a company that demonstrates the greatest care for its employees and has a track record for sound business decisions.Deploy Microsoft 365 EnvironmentsDeploy Azure AD EnvironmentsDeploy Advanced Microsoft 365 Services including Compliance and GovernanceArchitect Office/Microsoft 365 Service EnvironmentsMaintenance of Azure Active Directory environments including PoliciesMonitoring of Network and Desktop EnvironmentsMaintaining Desktops, Laptops, Tablets, and SmartphonesAssisting on IT Projects as requiredWorking with End-Users and Vendors to support applications and environmentsDeployment and Management of Microsoft desktop InfrastructureRoutine Maintenance with desktops and end-usersDeployment of end-user InfrastructureDeployment of Infrastructure improvements on Client environmentsAssist in maintaining and deploying other Client applications and environmentsLeading initiatives for researching and deploying new applicationsCoordinating various IT Operations for ClientsHandling daily support calls which can range from Tier 1 to Tier 3 support requirements.Provide guidance to your teammates as a member of the teamWorking with End-Users and Vendors to support applications and environmentsWorking with Client Stakeholders on strategy and visionMeeting regularly with Clients and attend Client meetings and engaging Executive Management.Supporting Client initiatives remotely and some on premiseRoutine network maintenance in various Microsoft environments.RequiredThree years or more of IT support experienceTwo years of experience with managing Windows and Mac DesktopsHaving a worked in a highly motivated, fast-paced, critical support roleAn excellent reputation for support to end-users and leading teamsExcellent decision making and critical-thinking skillsExcellent organizational and communication skills are requiredAbility to meet deadlines with Projects and AssignmentsAbility to learn and support new technologies and train othersSome regional travel maybe required – all expenses paidParticipate in an on-call rotation scheduleMust be an energetic and highly motivated self-starterMust be self-motivated and have a positive attitudeMust be detail orientedMust have the ability to multi-taskMust have excellent oral and written communication skillsMust have the ability to communicate effectively with othersPreferredOne year or more of advanced Office 365 experience is preferredSolid experience in support management roles is preferredExperience with Microsoft Azure Active Directory is preferredExperience with AWS or Azure.Experience with Windows Servers.Benefits and CompensationSalary based on Skill sets, Capability, and ExperienceFlexible hours and Remote Work FriendlyComprehensive Health InsurancePrescription CoverageDental CoverageVision CoverageShort-Term Disability401K Retirement PlanPaid Time OffPaid TrainingPaid Certification TestingDigital Forge has been a forward-thinking market leader in Cybersecurity, Compliance, Risk Management, and Incident Response since 1996. Clients choose Digital Forge because of our world-class team of business and cybersecurity professionals, who continually advance themselves in their respective disciplines through continued education and in-the-field experience. The core of our success is a direct result of our people, processes, and technology. Our team of professionals bring countless years of experience, discipline, and skills that directly impact the success of our company and our clients.We partner with our clients, working in union towards a common purpose and assuming complete accountability throughout our engagements. We deliver on our assurances, remaining engaged throughout the lifecycle to ensure continuity of experience. Our methodologies have been built through years of experience developing and architect business and information systems. Our approach incorporates a clear understanding of the client’s desired objectives and analysis from various perspectives to ensure we deliver on expectations. We have proven best practices designed to improve performance, simplify regulatory compliance, and deliver measurable results to our clients.At Digital Forge we drive proper adoption and utilization of technology that are foundations for success with our clients. We continuously innovate to shape the most fluid practices and methodologies in our core competencies and influence positive change in those competencies across all industries.Originally posted on Himalayas