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Patient Scheduler
ARStrat
23h ago
0DevGreater Houston, remoteok
sys adminsupervisorcustomer supporttestingfinanceeducationmicrosoftexecopsgolangmedicalfull time
Job Description
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Post
Patient Scheduler (Remote)
Job Category: Administrative/Support
Requisition Number: PATIE002005
Apply now
Posting Details
Posted: July 7, 2026Full-TimeRemoteLocations
Showing 1 location
Sugarland
14141 Southwest FWY
STE 300
Houston, TX 774783493, USA
Sugarland
14141 Southwest FWY
STE 300
Houston, TX 774783493, USA
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Job Details
Description
Patient Scheduler â Be the Go-To Support for Patient Care!
Are you passionate about helping patients and thrive in a fast-paced healthcare environment? Do you love staying organized, solving problems, and making a real impact on the patient experience? Join GetixHealth as a Patient Scheduler and become a key part of our Patient Support Center team!
This is your opportunity to make a difference every day by helping patients get scheduled, verified, and prepared for care. From appointment coordination to insurance verification, your work helps ensure patients receive timely, accurate, and compassionate service.
If you have strong customer service skills, healthcare scheduling experience, and enjoy helping patients navigate the healthcare process, weâd love to hear from you.
Position: Full- Time
Potential Start Date: 5/26/2026
Location: Remote (Must pass an internet speed test/ we provide the equipment)
Reports to: Patient Support Center Supervisor
Compensation: $18- $20 per hour
Operational Hours: Operational hours: MondayâFriday, 9:00 AM â 9:00 PM CST (Must be flexible within business hours)
Position Summary
Provide day-to-day support for patient scheduling operations, ensuring timely appointment scheduling, insurance verification, and excellent communication between patients, providers, and medical staff.
Youâll serve as the first point of contact for patients by scheduling appointments, confirming visits, collecting insurance details, and helping patients understand their financial responsibility prior to care. Strong communication skills, multitasking ability, and attention to detail are essential.
Key Responsibilities
Serve as the primary point of contact for patients and external facilities to schedule appointments by phone and electronic correspondenceCollect, verify, and communicate benefit details of patient insurance policies during schedulingEducate patients on the insurance verification process and estimated patient responsibility prior to their visitConfirm patient appointments and provide appointment details, location information, and special instructionsCreate and maintain patient records including demographic information and required paperworkContact referring provider offices to obtain necessary records and visit preparation detailsCoordinate with healthcare providers and medical staff to ensure appointments are scheduled efficiently and effectivelyRespond to patient inquiries professionally and in a timely manner via phone and written communicationCollaborate with internal teams and third-party systems to support coordinated patient careAssist insurance verification associates when neededMaintain HIPAA compliance and confidentiality at all timesOther duties as assigned
Education And Experience
High school diploma or GED requiredBachelorâs degree preferred2+ years of customer service, appointment scheduling, or healthcare experience required1+ years of EHR system experience (athenaOne preferred)1+ years of remote work experience preferred, especially in high-volume inbound and outbound call environmentsStrong verbal and written communication skillsExcellent problem-solving and conflict resolution skillsProficiency in Google Suite, Microsoft Office, and other computer systemsStrong customer service mindset with compassion and professionalismAbility to maintain confidentiality and comply with HIPAA regulations
Skills & Competencies
Strong attention to detail and ability to maintain accurate recordsAbility to multitask and work in a fast-paced environmentAbility to work independently and as part of a teamDependable, punctual, and able to manage time effectivelyAdaptable and open to change in a dynamic healthcare environmentStrong problem-solving skills and ability to think criticallyTeam-oriented mindset with strong collaboration skillsEmpathetic and patient-focused approach to s
