Customer Success Operations Evaluator

About the jobMercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.Position: Customer success / support operations Evaluator Type:Contract Compensation:$80–$120/hour Location:RemoteRole ResponsibilitiesEvaluate AI-generated artifacts against domain-specific quality rubrics.Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.Provide clear, structured written feedback to improve AI outputs.Collaborate with teams to ensure high-quality deliverables.Work independently and asynchronously to meet deadlines.QualificationsMust-Have5+ years of relevant professional experience in Customer success / support operations.Native or professional fluency in English.Highly proficient in Microsoft Office and Google Workspace, especially Slides.PreferredAdvanced degree (Master's or higher) from a reputable institution.Application Process (Takes 20–30 mins to complete)Upload resumeAI interview based on your resumeSubmit formResources & SupportFor details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcomeFor any help or support, reach out to: support@mercor.comPS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.Originally posted on Himalayas