Product Manager

**About Phase2** ================ Our remote first employees join and stay at Phase2 to be a force. In pursuit of digital experience that advances the human experience, you will do your best work, live fully, and succeed as a team. Phase2 a digital agency passionate about customer experience, grounded in data \& insights, and rooted in more than two decades of successful technology delivery. We guide industry\-leading companies to what’s next in their digital landscape. And it all begins with finding the right people who align with our values and passion for impact. As a **Product Manager** at Phase2, you will lead the strategy, definition, and delivery of intelligent digital products that leverage AI to create adaptive, personalized, and forward\-looking experiences. This role is ideal for a technical, hands\-on product builder who thrives in fast\-moving environments, actively uses AI in their work, and has experience shipping AI\-powered features that deliver measurable outcomes. **This position reports to**: VP, Strategy **Job Responsibilities** ------------------------ * **Own the Product Roadmap:** Define and deliver the vision for AI\-powered search, personalization, and workflow automation features that create tangible business outcomes. * **Ship Real AI Features:** Work from idea launch on capabilities like semantic search, recommendations, conversational admin tools, and automated metadata tagging. * **Be the Technical Glue:** Write clear, technically precise user stories, partner with engineers on APIs and data pipelines, and remove blockers quickly. * **Drive Clarity \& Prioritization:** Capture and refine requirements when they’re ambiguous, and partner with client stakeholders to align priorities and decisions. * **Identify Risks Early:** Surface blockers, raise risks quickly, and adapt plans to keep sprints and releases on track. * **Lead Agile Delivery:** Own the backlog, run agile ceremonies, and ensure delivery momentum while maintaining high standards of usability, performance, and accessibility (WCAG 2\.2\). * **Focus on Outcomes:** Define clear success metrics and use data to validate product impact, continuously iterating to deliver measurable business value. * **Be an AI Evangelist:** Champion AI product thinking internally and externally, share best practices, and inspire teams to adopt AI\-native ways of working. **Minimum Qualifications** -------------------------- * **3\-5 years of product management experience** leading cross\-functional teams and delivering digital products. * **1–2 years of hands\-on AI product experience,** shipping AI/ML\-powered features (semantic search, recommendations, chat/LLM integrations, workflow automation). * **AI\-native workstyle:** Actively uses AI tools (LLMs, agents, automation hubs) for product work such as research, backlog refinement, or story writing. * Strong understanding of agile development practices and experience with tools like Jira, Confluence, or product a