Customer Onboarding Specialist - Ontario

Join MEDFAR Clinical Solutions as a Customer Onboarding Specialist and contribute to improving clinical processes. As a full-time remote employee, you will support clinic staff in the optimal use of our web-based electronic medical record (EMR), ensuring a successful implementation adapted to the reality of each clinic.RequirementsPost-secondary studies in the field of health, education, health software, and project management or equivalent experience2 to 3 years of relevant experience in project management and software deploymentStrong sense of organization and structure of a work planExcellent customer service and thoroughnessAbility to establish fruitful interpersonal relationships and recognize complex emotions coming from othersExcellent communication in French & English, both orally and in writingValid Class 5 driver’s license and access to a vehicleFlexibility in schedule and ability to travel throughout OntarioBenefitsRRSP contributionHealthcare insurance from day onePaid time off: 3 weeks + 1 additional week between Christmas and New YearAnnual training allowance ($1,500) to support your professional developmentAn onboarding program to help you get familiar with our environment and the digital healthcare fieldAll IT equipment is provided, with additional gear if neededInternal growth opportunities (promotions, internal mobility)Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-beingA company culture focused on transparency, collaboration, and innovationOriginally posted on Himalayas