Global E-Commerce Operations Specialist (12 month contract)
GN Group
3h ago
0OperationsPolandhimalayas
E-Commerce-OperationsOperations-SpecialistBusiness-AnalyticsDTC-OperationsEcommerceMid-level
Job Description
Global E-Commerce Operations SpecialistWe are looking for a Global E-Commerce Operations Specialist to join our growing DTC team. In this role, you will be at the heart of our e-commerce operations — driving commercial performance, owning analytics, and collaborating across functions to deliver outstanding results on a global scale.The Team You Will Be Part OfYou will work closely with our DTC team, acting as the primary operational point of contact across Marketing, Engineering, Planning, I.T., Supply Chain, DTC Operations and Customer Service. Your work will directly shape the performance of our global E-Commerce platform.Your Contribution Is Appreciated, and You Will:Commercial & Operations (50%)Deliver commercial and operational initiatives to support business growth across each regionContinuously optimize and improve the end-to-end performance of the E-Commerce platformServe as the primary operational point of contact within the DTC team, liaising with Marketing, Engineering, Planning, I.T., Supply Chain, DTC Operations and Customer ServiceBusiness Analytics & Demand Generation (50%)Own all E-Commerce analytics and metrics, ensuring data accuracy and actionable insightsManage global E-Commerce campaigns — ensuring agreed activities are executed, the calendar of events is kept up to date, and all relevant stakeholders are briefedTo Perform Well in This Role, You Will Have:EssentialBachelor's degree in Economics, Business Administration, Statistics, Finance, or a related field, with relevant work experienceStrong organizational skills with the ability to manage multiple tasks and meet deadlines across various ongoing projectsAdvanced proficiency in Microsoft Office programsExcellent communication skills to effectively interact with a diverse group of business stakeholdersAbility to work both independently and collaboratively as part of a cross-functional teamDesirableOperational and technical knowledge in a DTC business environmentFamiliarity with business intelligence software such as Power BI, Qlik, Tableau, or similarExperience working within an agile framework, including managing backlogs and product ownershipMA or MBA in a related fieldExperience with Salesforce or similar E-Commerce platformsUnderstanding of the DTC vertical and its relationship with other sales channels within the businessThe OfferA full pay package, together with an annual bonus, and an attractive benefits package including medical care, lunch/cafeteria card, life insurance and pension planAn environment which provides opportunities of working with multiple stakeholders, professional support and the possibility to share knowledge and best practicesOn-going development opportunities in a multinational environment that will inspire you to grow professionally and personallyWide variety of projects and tasks, innovative goals, and freedom to plan and execute them professionallyFlexible working conditions – hybrid or remote work model within PolandPossibility to work in a modern office in the centre of WarsawJoin the GN family, a global company with a rich history and a Scandinavian work culture that values inclusion and operates on a flat structure, where everyone's voice matters.Originally posted on Himalayas
