ADMINISTRATIVE ASSISTANT - IDRE - REMOTE

**About iMPROve Health** **Come join the iMPROve Health team!** iMPROve Health is Michigan’s Medicare\-designated Quality Improvement Organization, and we’re proud to be recognized as both a *Cool Place to Work* by Crain’s Detroit Business (four years running) and one of *Modern Healthcare’s Best Places to Work in Healthcare*. As a nonprofit with more than 40 years of experience, we’re dedicated to improving healthcare across the continuum of care using evidence\-based, data\-driven strategies. We provide medical consulting and review services, along with data analysis, to federal agencies, state Medicaid programs, public health organizations, healthcare facilities, private health plans, and other third\-party payers. Our team also specializes in impartial utilization review, dispute resolution, and peer review. Our mission is simple: **help healthcare get better.** This position is **100% remote**, offering the flexibility to work from anywhere in the United States while collaborating with a supportive, nationwide team. We prioritize work/life balance and invest in our employees’ growth through professional development and continuing education opportunities. Our benefit package includes medical, dental, vision, life insurance, short\- and long\-term disability, and a generous 401(k) match. At iMPROve Health, we are committed to improving the quality, safety, and efficiency of healthcare. While we do not provide direct patient care, our healthcare professionals—including physicians, nurses, and experienced consultants—partner with providers to promote the use of evidence\-based best practices. We offer our clients a trusted, impartial resource that understands the complexities of the healthcare landscape and is dedicated to thoughtful, high\-quality solutions. Join us in making a meaningful impact on healthcare—one improvement at a time. **About the Role:** We are seeking a highly organized and detail\-oriented Administrative Assistant to support our Independent Dispute Resolution (IDR) operations under the No Surprises Act. This role plays a critical part in ensuring disputes are prepared accurately, submitted timely, and managed in compliance with federal regulatory requirements. The ideal candidate thrives in a fast\-paced, deadline\-driven environment, is comfortable navigating multiple technology platforms, can effectively manage a high\-volume workload, and demonstrates exceptional administrative, organizational, and documentation management skills. **Key Responsibilities** **IDRE Administrative Support** * Manage administrative responsibilities for the Federal IDRE program, including data entry, report generation, and case documentation management. * Download and upload dispute documentation between federal portals, third\-party platforms, and internal systems. * Assist with dispute preparation for arbitration, ensuring all submissions are complete, accurate, and compliant with program requirements. * Process disputes fo