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Live Chat Support Agent (Remote)
Unknown
12d ago
No Phone RequiredSupportBaltimore, MD, USjobspy_indeed
remoteindeed
Job Description
Insurish, a leading insurance provider is seeking a remote Live Chat Support Agent to join our dynamic team. As a Live Chat Support Agent, you will be responsible for providing exceptional customer service to our clients through live chat support.
### **Responsibilities:**
* Engage with customers through live chat to provide assistance with insurance\-related inquiries
* Answer customer questions and provide guidance on insurance products and services
* Resolve customer issues and complaints in a timely and professional manner
* Collect and update customer information in our database
* Work collaboratively with team members to ensure customer satisfaction
* Stay up\-to\-date on product knowledge and company policies
### **Requirements:**
* Excellent communication skills, both written and verbal
* Ability to multitask and prioritize in a fast\-paced environment
* Strong problem\-solving skills
* Proficiency in using live chat software and other communication tools
* High school diploma or equivalent
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