Client Communication Coordinator (Part-Time, Remote — Austin)

**Description:** I run a growing contracting business in the Austin area and I'm looking for a reliable, people\-first Client Communication Coordinator to be my voice with clients and crews. This is a communication and coordination role — not data entry. If you love talking to people, staying organized, and keeping everyone in the loop, keep reading. **What you'll do:** * Call and text clients with project updates and follow\-ups — warmly and professionally * Keep every client in the loop so I don't have to chase it * Follow up on estimates and payments * Collect updates and photos from crews and relay schedules between crews and clients * Organize job photos and upload them into our CRM (AccuLynx) * Create appointments, update job statuses, and send invoices **You're a great fit if you:** * Genuinely enjoy talking to people and keeping them updated * Are reliable, organized, and follow through without being reminded * Communicate clearly in English (Spanish is a big plus) * Are comfortable learning a CRM (AccuLynx experience is a bonus, not required) **Details:** * Remote, part\-time to start (\~10–15 hrs/week), 1099 contract * Occasional in\-person meetings at my coworking office in Austin * Room to grow as the business grows **How to apply — read carefully:** Do not apply through Indeed's Apply button. To be considered, email **customerservice@escalanteatx.com** with the subject line **"Blue Roof Coordinator"** and answer these three questions (keep the whole email under 200 words): * Tell me about a time a client was frustrated and you turned it around. What did you say? * How do you feel about making 5–10 client update calls a day — does that energize you or drain you? * Describe your system for staying organized when juggling small, repetitive tasks. Applications with the wrong subject line, sent the wrong way, or missing answers won't be reviewed. **Important note: This position is contingent on a successful background check.** Pay: $20\.00 \- $35\.00 per hour Benefits: * Flexible schedule * On\-the\-job training * Work from home Work Location: Hybrid remote in Austin, TX 78727