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Chargeback Specialist

Fubo

83d ago

0DevRemote, USjobspy_indeed
remoteindeed

Job Description

**About Fubo:** FuboTV Inc. is a consumer\-first live TV streaming company that is defining the future of TV. Ranked among Fast Company's Most Innovative Companies (2026\) and the Financial Times' The Americas' Fastest\-Growing Companies (2026, 2025\), FuboTV owns Hulu \+ Live TV (entertainment), Fubo (sports) and Molotov (entertainment and sports), which stream in markets around the globe. **Our Mission:** Our mission is to deliver premium sports, news and entertainment programming through a best\-in\-class user experience that offers greater choice, flexibility and value. **\*THIS IS A FULLY REMOTE POSITION\*** **Summary:** Responsible for analyzing, researching and processing incoming chargebacks through the billing platform. **Job Detail** * Performs Credit Card chargebacks resolution to ensure timely, accurate, and effective processing of fraud and dispute claims * Provides evidence when merchants 'request for information' before it becomes a chargeback * Provides in\-depth research and investigation into transactions of frauds or dispute claims, and provide evidence/documentation to support the investigation * Ensures adherence and deadlines are met for all claims * Ability to escalate issues to supervisors * This is not a customer facing role, but will require a lot of cross team collaboration, analytical skills, and prior administrative experience **What to Bring:** * Strong analytical skills and ability to work accurately with billing transactions * Clerical, technical, and administrative experience * Ability to communicate effectively with all forms of communication in a professional manner (phone, chat, email) * Proficiency in Windows or macOS screenshot programs, office, and Adobe reader * Must be able to work independently with minimal supervision * Punctual, regular, and consistent attendance is required * Ability to speak, read, and write professionally in English * Must be flexible with working hours, and available to work all shifts including weekends, holidays and emergency shifts as required * Must provide your own computer/laptop for the first 90 days of employment **Perks \& Benefits:** * At Fubo, you will have the opportunity to personally influence what live media looks like after it goes through its next big transformation * Fubo provides a highly competitive compensation based on experience and market standards * Robust benefits package, including Health/Dental/Vision coverage, 401k, Life Insurance, and commuter benefits * Free Premium Fubo Account * Unlimited PTO days and regular company\-wide activities * Fubo's main headquarters are located in Midtown Manhattan, with offices in Denver, Paris, and Bangalore * Fubo is an e\-verified company Fubo's base salary for this role is $20 per hour. Additionally, this role is eligible to participate in Fubo's unlimited PTO, and a full range of medical benefits. The final offer amount will be at the company's sole discretion and determined by multipl