F
Chargeback Specialist
Fubo
83d ago
0DevRemote, USjobspy_indeed
remoteindeed
Job Description
**About Fubo:**
FuboTV Inc. is a consumer\-first live TV streaming company that is defining the future of TV.
Ranked among Fast Company's Most Innovative Companies (2026\) and the Financial Times' The Americas' Fastest\-Growing Companies (2026, 2025\), FuboTV owns Hulu \+ Live TV (entertainment), Fubo (sports) and Molotov (entertainment and sports), which stream in markets around the globe.
**Our Mission:**
Our mission is to deliver premium sports, news and entertainment programming through a best\-in\-class user experience that offers greater choice, flexibility and value.
**\*THIS IS A FULLY REMOTE POSITION\***
**Summary:**
Responsible for analyzing, researching and processing incoming chargebacks through the billing platform.
**Job Detail**
* Performs Credit Card chargebacks resolution to ensure timely, accurate, and effective processing of fraud and dispute claims
* Provides evidence when merchants 'request for information' before it becomes a chargeback
* Provides in\-depth research and investigation into transactions of frauds or dispute claims, and provide evidence/documentation to support the investigation
* Ensures adherence and deadlines are met for all claims
* Ability to escalate issues to supervisors
* This is not a customer facing role, but will require a lot of cross team collaboration, analytical skills, and prior administrative experience
**What to Bring:**
* Strong analytical skills and ability to work accurately with billing transactions
* Clerical, technical, and administrative experience
* Ability to communicate effectively with all forms of communication in a professional manner (phone, chat, email)
* Proficiency in Windows or macOS screenshot programs, office, and Adobe reader
* Must be able to work independently with minimal supervision
* Punctual, regular, and consistent attendance is required
* Ability to speak, read, and write professionally in English
* Must be flexible with working hours, and available to work all shifts including weekends, holidays and emergency shifts as required
* Must provide your own computer/laptop for the first 90 days of employment
**Perks \& Benefits:**
* At Fubo, you will have the opportunity to personally influence what live media looks like after it goes through its next big transformation
* Fubo provides a highly competitive compensation based on experience and market standards
* Robust benefits package, including Health/Dental/Vision coverage, 401k, Life Insurance, and commuter benefits
* Free Premium Fubo Account
* Unlimited PTO days and regular company\-wide activities
* Fubo's main headquarters are located in Midtown Manhattan, with offices in Denver, Paris, and Bangalore
* Fubo is an e\-verified company
Fubo's base salary for this role is $20 per hour. Additionally, this role is eligible to participate in Fubo's unlimited PTO, and a full range of medical benefits. The final offer amount will be at the company's sole discretion and determined by multipl
