AI Context Expert

deine aufgabenThe promise of enterprise AI lies not just in deployment, but in optimization and business value realization. At Hypatos, our AI Context Experts are the quality and optimization champions—ensuring every AI solution we deliver performs at its peak, meets business objectives, and delivers measurable value to our customers. In this role, you'll own the quality and optimization aspects of AI solutions: mastering prompt engineering, driving application performance improvements, and ensuring seamless alignment between technical capabilities and business needs. You'll be the bridge between AI technology and business value, making sure every solution not only works but excels. We value quality obsession, optimization expertise, and business acumen. As an AI Context Expert, you'll continuously refine AI performance, master emerging prompt techniques, and help customers extract maximum value from their AI investments. Responsibilities: Quality Assurance & ExcellenceConduct comprehensive quality reviews of AI solution deliveriesEstablish and maintain quality gates throughout delivery phasesEnsure all deliverables pass quality criteria and meet business requirementsDrive continuous improvement in quality processes and standardsPrompt Engineering & OptimizationMaster prompt engineering techniques and optimization strategiesOptimize AI model performance and accuracy for customer use casesDevelop and maintain prompt libraries and best practice guidelinesProvide expertise on prompt effectiveness and refinement approachesPerformance Improvement & Business AlignmentDrive application performance improvements and optimization initiativesAnalyse business requirements and ensure technical solutions deliver valueProvide business perspective on solution design and implementationMeasure and report on business value delivery and ROI achievementCustomer Success & ValidationAct as quality liaison during customer acceptance processesProvide business-focused recommendations for solution optimizationEnsure customer satisfaction with solution performance and business impactSupport customer success through performance monitoring and improvementsdein profilExperience as a Quality Assurance Manager, AI/ML Engineer, or Business Solutions Analyst with focus on AI optimizationTechnical Skills:Strong background in prompt engineering, AI model optimization, and performance tuningExperience with database management (SQL, Postgres, MongoDB), understanding how to structure and manage data efficiently for varied use cases.Proficiency in AI/ML evaluation metrics, performance analysis, and optimization techniquesExperience with quality assurance methodologies and testing frameworksKnowledge of business process analysis and value measurementExperience building, testing, and iterating prompt strategies for LLM-driven solutions in production environments.Problem-Solving:You excel at breaking down complex problems and delivering clean, effective solutions.Data driven mindset, skill in making quick, well-founded decisions by considering various options and selecting the best solution.Understanding of enterprise business processes and value realizationCapacity to generate new and effective solutions to challenging problems by thinking "outside the box" and applying creative approaches.Proficiency in project management methodologies and delivery frameworksUnderstanding of technical standards, architecture, and compliance requirementsCommunication Skills:Fluent in English (written and verbal), with strong communication skills and the ability to clearly explain AI/ML topics, product workflows, technical concepts, and technical issues to diverse non-technical audiences.Experience working in fast-paced, innovative environmentsYou’re also unafraid to ask for help when needed.Customer success mindset with excellent communication and presentation skillsCollaborative approach, working effectively with technical and business stakeholders Nice to have: Experience in finance domains such as P2P (Procure-to-Pay), O2C (Order-to-Cash), R2R (Record-to-Report), H2R (Hire-to-Retire), FP&A, or other GBS use cases is a strong plus.Familiarity with ticketing systems such as Jira Software, Jira Service Management, or Salesforce.unser versprechenWe trust amazing people to do amazing things and make a long-term impact - we give you Freedom and ownership of meaningful work that directly impacts the business We're building a positive organizational culture where personal and professional growth are just as important as business growth We believe different perspectives make Hypatos a better community - that is why we're committed to building a diverse and inclusive environment where you feel you belong Beyond a top market compensation package including company shares, you will enjoy a personal development budget, meal allowance, sporting activities and free beers :) Originally posted on Himalayas