StartupOS | Strategic Implementation Consultant

StartupOS is building toward the vision of the “one-person unicorn” — a future where human and AI employees work seamlessly together to build and scale companies.We are developing an AI-native operating system that enables companies to deploy and manage networks of intelligent agents operating within a shared context layer, allowing them to coordinate and execute across business functions.StartupOS is early, ambitious, and fast-moving, with leadership and team members from companies including Airbnb, Adobe, Clari, Box, and Intuit.We operate using a “pod” model — small, focused teams aligned to specific market opportunities, built to move quickly and deliver meaningful outcomes.This role reports directly to Ben Sardella.The RoleStartupOS is hiring a Strategic Implementation Consultant to lead customer engagements within a pod focused on venture capital and investor workflows.This role sits at the intersection of:strategyimplementationcustomer successand operational transformation that leads to massive value for our customersYou will serve as the primary post-sale partner to customers, helping guide onboarding, deployment, workflow design, adoption, and ongoing value realization.The StartupOS platform is intentionally flexible and adaptable to each customer’s operating model. You will help customers translate business problems into practical AI-native workflows while ensuring implementations deliver measurable positive outcomes.This is a highly consultative role ideal for someone who enjoys solving complex operational problems, working closely with senior stakeholders, and helping shape how an emerging category scales.Why This Role MattersThe future of work will be built around coordinated AI workforces embedded across every function of a business.StartupOS is building the platform and operating model that makes that future possible.This role is an opportunity to work directly with innovative organizations at the forefront of that shift — helping define how AI is operationalized inside modern companies.What You’ll DoLead end-to-end implementation of StartupOS solutions for customersServe as the primary point of contact post-saleGuide customers through onboarding, rollout, and adoptionManage implementation timelines, deliverables, and program executionTranslate customer workflows and pain points into tailored AI-enabled solutionsDeliver measurable value throughout the engagement lifecyclePartner closely with sales, product, and technical teamsProvide structured feedback to influence product roadmap and implementation strategyHelp develop repeatable implementation frameworks and best practicesIdentify expansion opportunities based on customer outcomes and evolving needsRequirements5+ years of experience in consulting, implementation, strategy, operations, or customer transformation rolesBackground from a top-tier consulting firm or similarly rigorous environment (e.g., McKinsey, Bain, BCG, Deloitte, Accenture, etc.)Experience working with venture capital firms, family offices, financial services organizations, or executive stakeholdersStrong program management and client execution capabilitiesExceptional communication, executive presence, and stakeholder management skillsAbility to operate effectively in fast-moving, ambiguous environmentsStrong analytical thinking and structured problem-solving abilityComfort working across both strategic and operational conversationsHigh ownership mindset with strong attention to detailCuriosity and enthusiasm around AI-native business models and emerging technologiesPrior AI experience is not required — adaptability, strategic thinking, and execution capability matter most.Ideal BackgroundManagement consultingStrategic operationsEnterprise implementation or transformation workCustomer success in complex SaaS or platform environmentsVenture ecosystem exposureWorkflow automation or operational optimization experienceBenefitsOpportunity to join an early-stage company defining a new categoryDirect ownership of customer outcomes and implementation successMeaningful influence on how StartupOS scales its delivery modelExposure to cutting-edge AI workflow and operational transformation initiativesClose collaboration with leadership and cross-functional teamsClear path for growth as StartupOS expands pods and customer segmentsCompetitive compensation package including:Base salaryPerformance incentivesPotential equity participationFully remote work environment with flexibility and autonomyOriginally posted on Himalayas