Email Copywriter & Account Coordinator | gn | Remote

We're one of the fastest\-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one\-time buyers into loyal customers and we're building the next generation of retention experts from the ground up. This is your way in. This is a full\-time entry\-level role into email retention \- steep learning curve, real ownership from day one, and a clear runway into owning your own client strategy as a more senior Retention Manager down the line. We're a **remote\-first company**, so you're free to work whenever suits you best, just make sure you're online from **12–5pm CE(S)T** so we can stay in sync with the team and clients. Please only apply if you can commit to this. **What you'll do:** * **Own copywriting for pod accounts (5\-6\)** based on the strategy set by your pod's Senior RM * **Keep projects on track**: status updates, chasing approvals, day\-to\-day sequencing * Contribute ideas to account strategy and start building your own strategic instincts, working closely with your Senior RM * Pull and format reports so your Senior RM can turn them into decisions * Spot blockers or delays before they become a client's problem **What we're looking for (non negotiable):** * Ideally first agency experience * First experience with email copywriting for DTC brands: you know how to write copy that gets a response * First experience with project management: you can keep tasks, approvals and deadlines organized without things slipping * Reliability: you deliver what you promise, without needing to be chased * You own your mistakes and actually apply feedback, instead of just nodding along * Genuine hunger to grow into strategy and account ownership \- this role is a launchpad, not a landing spot * You can commit to work from 12–5pm CE(S)T **What you'll get:** * Competitive salary * Generous paid time off * Fully remote \- work from wherever you do your best work * A real, structured growth path from Associate Retention Manager Senior Retention Manager * Access to all tools, data, courses and coaches you need to get there * Direct access to founders of the fastest growing e\-commerce brands worldwide **This is for you if:** * You're early in your career and want to learn from people actually doing the work, not a Udemy course * You want to earn your way into owning strategy, not have it handed to you * You take pride in the details nobody else notices until they go wrong **This is not for you if:** * You want to jump straight into strategy without putting in the reps * You need constant direction to know what to do next Speak soon