Tech Ops - Production Support & Reliability (AWS)

DescriptionWe are looking for Tech Ops - Production Support & Reliability LeadFront-line production support for Braviant's AWS multi-account stack. Monitor systems, triage alerts, execute runbooks, escalate cleanly to developers. Defensive ownership role - not a developer role despite "Lead" in title.Stack:AWS - VPC, ECS, Lambda (SAM/CloudFormation), IAM, NAT, security groupsPostgreSQL on Amazon RDS (~15 instances)Datadog + CloudWatch (APM, logs, alerting)Java microservices / API-heavy app stacksJira (ITSM) + Slack (ops channels)Nice-to-have: AWS data services (Glue, S3, Athena, EventBridge), MetaplaneRequirementsMust-have:3+ years production support / SRE / NOC / ops engineeringHands-on AWS - EC2/ECS, VPC networking, IAMOperational PostgreSQL / RDS - slow query reading, basic tuning, vacuum awarenessIncident triage across infra + app layersStructured incident response (ITIL, NIST, or equivalent)SLA management in a ticketed environment (Jira or similar)Strong written English for escalation + post-incident write-upsNice-to-have:Datadog / CloudWatch fluencyAWS data services (Glue, S3, Athena, EventBridge)Basic IaC (CloudFormation, SAM, Terraform)Financial services or other regulated-environment backgroundAWS SysOps Administrator or Solutions Architect certScripting / automationOriginally posted on Himalayas