Technical Sales Engineer

Our Business:Engineered Intelligence is a utility infrastructure technology company headquartered in Calgary with offices in Toronto, and additional locations opening in the US. Our software is used by many of North America’s most reliable electric utilities to manage their physical grid assets and optimize intervention and investment decision-making. We do this by digitally modelling the entire electrical network to see how it reacts under various scenario simulations. We leverage robust statistics, reliability engineering principles, and machine learning to provide defensible recommendations for our customers’ short- and long-term asset performance management, capital spend, and planning strategies.One of our core differentiators is the technical experience and support our clients receive. In addition to our software solution, we provide subject matter expertise, engineering services, consultation, and many other support activities to ensure our clients are successful. We speak our customers’ language; our team is full of former electrical utility industry professionals who are uniquely suited to address the specific challenges associated with managing electrical infrastructure within a heavily regulated environment. In fact, Engineered Intelligence was created by engineers working on the deliverables supported by our platformat some of North America’s largest and most recognized electrical utilities.Our core values include:Teamwork - Teamwork is about investing in our people. Employee engagement, training & development, and providingvarious opportunities for growth. Great people do great things together. We support each other, share knowledge, and collaborate to solve complex challenges that no one can tackle alone.‍Customer Commitment- To reach the level of success we aspire to, we need to place our customers at the center of every decision. What challenges are they or the industry facing? How can we continue to solve these pain points? How can we innovate to prevent future challenges before they appear? Customer commitment is going beyond sales; it’s making a promise and then over-delivering so that our customers become our external sales team.Innovation - Innovation covers more than creating new products/services. Innovation also means adopting an innovative mindset for how we approach the day-to-day. This includes assessing how we think, work, or communicate and identifying opportunities to improve. We rethink the status quo from the ground up. By embracing diverse perspectives and challenging assumptions, we create solutions that move the industry forward and redefine what’s possible in utility planning. We are willing to break the status quo and create new ways of doing things to drive the team forward.Ownership- We take initiative, follow through, and hold ourselves accountable. From the smallest detail to the biggest decision, we own the outcome.Who we are: We are a lean, well-established,mid-size company experiencing sustained, fast and intentional growth. Our team of professionals is fully remote, spanning across Canada, the United States and Europe with optional in-person office spaces for collaborative work and hosting clients.The Position: The Technical Sales Engineer isprimarily focused on sales activitieswhile serving as the external-facing subject matter expert for the platform (and utilities in general) to enable and empower the rest of the sales team. This is a full-time position reporting to the Head of Growth, or someone designated by the Head of Growth. In this role, you will be a key contributor to driving the revenue pipeline and managing relationships with clients.Responsibilities include:Pre-Sales ActivitiesParticipate alongside account executives in the full sales cycle, from initial sales discovery to deployment, sustainment, and upgrades/renewals.Create and conduct product demonstrations tailored to the energy and utilities market.Develop and present compelling use cases for asset performance management and decision analysis.Collaborate with clients to understand their technical and business requirements.Technical ExpertiseProvide technical input to proposals, RFPs, marketing collateral, and other sales-related documentation.Troubleshoot and resolve technical questions during the sales process.Stay up-to-date on industry standards and the company’s software products.Sales EnablementAssist in crafting compelling sales pitches by aligning technical solutions to business needs.Partner with account executives to strategize on target accounts and sales approaches.Customer Onboarding and SuccessCollaborate with implementation teams to ensure smooth transitions from sales to deployment.Provide initial technical training to new customers.Market InsightsResearch and analyze customer pain points in the energy and utilities sector, focusing on asset performance and decision-making challenges.Communicate market trends and competitor insights to product development teams.Relationship Build