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Mercier Consultancy BG

Czech Speaking Reservations Agent

Mercier Consultancy BG

4h ago

0OtherGreecehimalayas
Czech-Speaking-Customer-Service-RepresentativeCzech-Speaking-Customer-Support-RepresentativeBilingual-Czech-English-Customer-Support-SpecialistRemote-Reservations-AgentEntry-level

Job Description

Role OverviewMercier Consultancy Group is seeking a Czech Speaking Reservations Agent to support Booking.com operations in Greece. This role provides an exciting opportunity to use your Czech language skills to assist customers with accommodation reservations and deliver excellent customer service within the travel industry.What You Will DoAssist Czech-speaking customers with booking accommodations via phone, email, and chat. Provide accurate information regarding properties, pricing, and Booking.com policies. Manage booking modifications, cancellations, and special requests efficiently.Why It Might Be a FitFluency in Czech (spoken and written) is required; English skills are a plus. Previous experience in reservations, customer service, or hospitality industry is preferred.RequirementsFluency in Czech (spoken and written)Previous experience in reservations, customer service, or hospitality industryExcellent communication skills and a customer-focused approachFamiliarity with online booking platforms and CRM systemsBenefitsCompetitive MonthlyFully Paid Relocation PackageMonthly Performance BonusFully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More...Originally posted on Himalayas