Senior Site Reliability Engineer (Remote Canada)

OUR STORY TechInsights is the information Platform for the semiconductor industry. Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets, TechInsights’ content informs decision makers and professionals whose success depends on accurate knowledge of the semiconductor industry—past, present, or future. Over 650 companies and 150,000 users access the TechInsights Platform, the world’s largest vertically integrated collection of unmatched reverse engineering, teardown, and market analysis in the semiconductor industry. This collection includes detailed circuit analysis, imagery, semiconductor process flows, device teardowns, illustrations, costing and pricing information, forecasts, market analysis, and expert commentary. TechInsights’ customers include the most successful technology companies who rely on TechInsights’ analysis to make informed business, design, and product decisions faster and with greater confidence. For more information, visit www.techinsights.com. WHY WORK WITH US Company-sponsored training and development opportunitiesComprehensive benefits package (health, dental, vision, wellness, RRSP Matching, annual fitness reimbursement)Flexible vacation policyCommunity involvement opportunities through charitable alliances: https://www.techinsights.com/community-involvementWellness resources and supportInclusive environment that prioritizes diversity, equity, and accessibilityHigh-growth company driven by high performanceExpected salary range: $125,200 - $132,500 CAD THE OPPORTUNITY: TechInsights is building the reliability and AI operations foundation for its next chapter — an AI-first intelligence platform that runs the most demanding semiconductor intelligence workflows in the world. We're looking for a Senior Site Reliability Engineer who wants to own that foundation. This is a senior individual contributor role at the technical leadership tier of our Site Reliability Engineering team. You'll own strategic reliability initiatives end-to-end: setting technical direction, defining SLOs and error budgets across our production platform, designing reliability patterns for the AI agent pipelines that power our platform's AI-first capabilities, and enabling our development and AI Engineering teams to build and ship with confidence. What sets this role apart is its scope. You're not just keeping the lights on — you're building the observability, Internal Developer Platform (IDP), and service catalog that a fast-scaling AI platform needs from day one. You'll be the reliability voice in architectural decisions, the engineer who closes the loop between agent failure modes and platform resilience, and the mentor who builds the team's capability rather than their own indispensability. If you have deep SRE experience and want to apply it to AI workloads — agent loop observability, blast radius management, LLM infrastructure reliability — this is the role where that expertise becomes a differentiator. WHAT YOU’LL DO Platform Reliability & AI OperationsOwn SLOs, SLIs, and error budgets for all production services; drive error budget discipline across engineeringDesign reliability patterns for AI agent pipelines: LLM observability, tool-use tracking, failure detection, and graceful degradationArchitect for blast radius containment — agent failures must have bounded customer impact through isolation, circuit breaking, and rapid recoveryMature our Canada Central/West active-active architecture toward 24-hour RTO with full regional failoverLead incident response and post-incident reviews that produce durable fixes; maintain DR procedures through regular testingDeveloper & AI Engineering EnablementServe as the primary reliability liaison to Software and AI Engineering, translating requirements into actionable standardsPartner with AI Engineering on compute provisioning, model serving, inference latency, and workload isolationOwn CI/CD pipeline strategy (Bitbucket Pipelines, GitHub Actions) — set standards, optimize deployment frequency, and ensure teams can ship confidentlyDrive IDP adoption and enable teams on SRE practices: on-call readiness, SLO definition, runbook development, and self-service toolingRepresent reliability in architectural discussions; surface risk before it's committed to designObservability, IDP & Service CatalogOwn the service catalog — a living inventory of all services, AI agents, dependencies, ownership, and SLOsOperate Datadog as the single pane of glass for service health, infrastructure, and agentic pipeline telemetryExtend observability to AI workloads: LLM latency, token consumption, agent completion rates, and pipeline throughputBuild golden path templates in Backstage and/or Atlassian Compass so teams ship reliably without routine SRE involvementApply AIOps in Datadog to automate anomaly detection, incident triage, and remediation recommendationsFinOps, IaC & Continuous ImprovementOwn infrastructu