Network Engineer II

Company OverviewShriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.Job OverviewFacilitates the following responsibilities within the capacity of a senior technician that is the subject matter expert within their field, capable of mentoring others, and providing recommendations of best practices, design, and architecture to management. The individual must be able to work independently or in teams and lever their technical knowledge, expertise, and systems analysis techniques and procedures to make proper decisions in regards to the proper management, upkeep, monitoring, testing, problem troubleshooting, providing advice and recommendations, and etc. of the enterprise’s computer network, phone network, video networks, and internet. Individual consults with users to determine system requirements in regards to items such as hardware, software, or system functional specifications. Ability to work independently or in teams in the design and implementation of network hardware and software configurations and upgrades, works to procure appropriate hardware and software components and installs. Specifies networking equipment and software, loads and configures equipment, and ensures that they work on the networks. Responsible for creating and updating documentation such as policies, procedures, technical configurations, Technology Recovery Plans (TRPs), reports, Change Control, and customer facing documents. Ensures that telecommunications contracts are properly executed and that the provider adheres to terms and conditions of the agreements. This position provides support services for Headquarters, hospitals and members of the Boards of Trustees and Directors. Provides tier 3 support for other teams within the IS Department and hospitalsResponsibilitiesHardware and Application SupportFacilitates the following responsibilities within the capacity of a senior technician that is the subject matter expert within their field, capable of mentoring others, and providing recommendations of best practices, design, and architecture to management. The individual must be able to work independently or in teams and lever their technical knowledge, expertise, and systems analysis techniques and procedures to make proper decisions in regards to the proper management, upkeep, monitoring, testing, problem troubleshooting, providing advice and recommendations, and etc of the enterprise’s computer network, phone network, video networks, and internet. Individual consults with users to determine system requirements in regards to items such as hardware, software, or system functional specifications. Ability to work independently or in teams in the design and implementation of network hardware and software configurations and upgrades, works to procure appropriate hardware and software components and installs. Specifies networking equipment and software, loads and configures equipment, and ensures that they work on the networks. Install, configure and maintain Cisco routers, multi-layer switches, access points, and Cisco based wireless controllers. Implement and support existing and new MPLS, IP, VPN, DSL and wireless network infrastructures. Manage, monitor, and troubleshoot a Cisco VPN appliance. Manage, monitor, and troubleshoot Point to Point IPSEC VPN Tunnels. Monitor and manage application based firewalls, including implementing and enforcing existing and self-designed security, compliance, and policies measures. Design, plan, implement, and troubleshoot QOS on routers and network switch configurations in a multiple MPLS networked environment for video presentations. Manage maintain and configure Cisco VOIP phone system which includes all aspects of the carrie