Solutions Consultant ( Pre-sales)

About the RoleThe Solutions Consultant (Pre‑Sales) is a customer‑facing role that sits between Sales, Product, and customers, supporting IDVerse’s growth across Latin America and the United States. This is not a sales role and not a software engineering role, but a consultative position focused on explaining technical solutions in clear, accessible terms.In this role, you will partner closely with Account Executives to support prospects during the pre‑sales process, helping customers understand how IDVerse’s solutions fit their technical and business needs. You will engage with both technical and non‑technical stakeholders and adapt your communication style depending on the audience.About the BusinessIDVerse provides AI‑based identity verification solutions supporting customers across multiple industries, including financial services, fintech, crypto, gaming, and retail. The business operates globally, with customers in the United States and Latin America, and is continuing to expand its regional footprint.The Solutions Consultant role supports both LATAM and U.S. customers, working across a variety of use cases and customer profiles rather than focusing on a single industry vertical.Key ResponsibilitiesPartner with Account Executives to engage prospective customers and understand their business and technical requirementsAct as the technical point of contact in customer conversations, clearly explaining IDVerse’s solutions to different audiencesTranslate customer needs into aligned product capabilities and solution use casesSupport pre‑sales discussions by positioning features, workflows, and value propositions appropriatelyProvide high‑level guidance on how IDVerse solutions are implemented in customer environmentsShare best practices and common implementation approaches to support smooth onboardingCapture customer feedback, technical questions, and feature requests and relay them to Product and Go‑To‑Market teamsCollaborate with Sales, Product, and Delivery teams to ensure alignment and consistent messagingSupport internal enablement activities, including contributing to product knowledge sharing and sales training.Qualifications3+ years of experience in a pre‑sales, solutions consulting, or customer‑facing technical roleStrong ability to translate technical concepts into clear, simple explanations for non‑technical audiencesExperience working closely with sales teams in a consultative capacityComfort engaging with customers across different industries and use casesInterest or familiarity with technical, AI‑based, or identity‑related productsAbility to understand and explain technical concepts; ability to read or understand APIs or code is a plus but hands‑on coding is not requiredExcellent verbal and written communication skillsFluent in Spanish and English (required); Portuguese is a strong plusU.S. National Base Pay Range: $207,200 - $384,700. Geographic differentials may apply in some locations to better reflect local market rates.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights.Originally posted on Himalayas