Senior GTM Enablement Manager

Level Access is the market‑leading digital accessibility platform and services company, helping organizations create inclusive, compliant digital experiences. Our mission is to enable all people to live their best lives through access to technology.As we continue to scale our go‑to‑market organization, enablement plays a critical role in ensuring our teams are prepared to execute consistently, confidently, and effectively across the customer lifecycle.The Senior Manager, Go‑To‑Market Enablement is responsible for designing and delivering high‑impact enablement programs that support Sales, Account Management, and Customer Success teams.This is a hands‑on, execution‑focused role for an enablement builder who can turn strategy into field‑ready programs and who brings creative, out‑of‑the‑box thinking to design enablement that is engaging, practical, and effective. You’ll partner closely with GTM leaders, move quickly from idea to delivery, and help teams perform better in real customer situations. This role operates within the enablement strategy set by the Director of Global Training & Enablement and focuses on owning and delivering defined GTM enablement programs.Success in this role requires strong collaboration, practical problem‑solving, and the ability to influence across teams without formal authority.What You’ll DoDeliver GTM Enablement ProgramsDesign, build, and deliver enablement programs that support core GTM motions across Sales, Account Management, and Customer SuccessCreate onboarding and ongoing enablement experiences that accelerate time‑to‑productivity and improve execution readinessTranslate complex product, platform, and accessibility concepts into clear, practical messaging, tools, and resources for customer‑facing teamsSupport the Full GTM LifecycleEnable teams to execute effectively across: Discovery and value‑based conversationsProduct positioning and objection handlingCustomer onboarding and early adoptionExpansion and renewal readinessDevelop playbooks, frameworks, and role‑based resources that are designed for real customer interactions, not theoretical trainingCoach ICs and Support Frontline ManagersCoach individual contributors on GTM skills such as discovery, messaging, customer conversations, and risk identificationPartner with frontline managers to reinforce enablement through manager‑led coaching, deal reviews, and account reviewsProvide leaders with practical coaching frameworks and enablement tools to support skill reinforcementWork Cross‑Functionally and as a TeamPartner closely with members of the Global Training & Enablement team to deliver cohesive, aligned enablement programsCollaborate across Sales, Account Management, Customer Success, Product, Product Marketing, and Revenue OperationsBuild strong working relationships based on trust, clarity, and shared ownership of outcomesInfluence without authority by aligning stakeholders around common goals and practical, deliverable solutionsNavigate competing priorities while maintaining focus on enablement impact and team successApply AI to Scale Enablement ImpactUse AI‑powered tools to accelerate content creation, coaching support, and learning reinforcementPilot and operationalize AI‑enabled workflows that help teams learn faster and execute more consistentlyPartner with enablement leadership to test and scale responsible, practical AI use casesMeasure and Improve EffectivenessTrack enablement impact using metrics tied to ramp time, adoption, execution quality, and field feedbackBuild feedback loops with GTM leaders and managers to continuously improve content and programsBalance experimentation with repeatable, scalable enablement deliveryWhat We’re Looking ForExperience4–7+ years of experience in GTM Enablement, Revenue Enablement, Sales Enablement, or Customer Success EnablementPrior experience in B2B SaaS sales or sales‑adjacent roles (e.g., quota‑carrying sales, solutions consulting, sales engineering, account management)Proven experience building enablement programs from scratch in a B2B SaaS environmentExperience enabling multiple GTM roles, not a single functionFamiliarity with enterprise sales motions and complex customer buying journeysSkills & CapabilitiesAbility to partner credibly with Sales, Revenue, and Customer Success leadersStrong understanding of how enablement drives execution, adoption, and revenue outcomesExcellent written and verbal communication skills, with the ability to simplify complex topicsStrong program management skills with a bias toward action and iterationComfortable operating in fast‑changing environments with evolving prioritiesCollaboration & Ways of WorkingProven ability to work collaboratively within an enablement team and across cross‑functional stakeholdersComfortable influencing without authority and navigating differing perspectivesStrong team orientation, with a focus on shared ownership, transparency, and follow‑throughAI & Modern Enablement MindsetHands‑on experience using AI too