National Account Specialist

**Job Overview:** The National Account Specialist (NAS) is a self\-motivated and driven individual that will perform many duties of a traditional Sales Representative, but is not assigned a permanent territory. The NAS covers open territories as needed in situations such as vacations, family leave, long\-term illness and terminations. The NAS may cover one territory for an extended period of time or may cover several territories at the same time for a brief period. In addition, the NAS will support the renewal process for assigned accounts in partnership with the account owner. The expectation is to meet and exceed quotas to help us develop and grow loyal customer relationships across our diverse products and markets. The ideal candidate is someone who is humble, hungry and smart. An individual focused on winning, goal oriented and known for building trust and rapport internally and externally.**Job Responsibilities:*** Use consultative sales techniques to understand the needs that prospective customers have and demonstrate NewCo’s solution(s) to best meet those needs * Close any sales in process, in the territory being covered; by working with notes from SalesForce.com (SFDC) previously provided by the absent rep, the NAS moves the sales forward to completion. This may include sending out quotes and getting orders processed. * Effectively work assigned renewals through the renewal process starting at 6 months prior to renewal up to the point of a purchase order is received * Effectively document all activities in SFDC * Check voicemail, email and faxes to maintain effective daily communications with customers being covered. * Follow\-up as needed on any marketing or sales initiatives in territory being covered * Follow\-up on activities set\-up by traditional Inside Sales Representative, calling customers as needed and ensuring the customer’s needs are taken care of. * When potential sales/opportunities are identified, the NAS adds it to the pipeline for the area being covered or updates the information already in the pipeline. * While covering for the open territory, the NAS takes direction from the Inside Sales Manager of that territory and partners with field sales representatives of that territory. * Adheres to Inside Sales metrics on a daily and weekly basis. * Must be flexible and effective in various situations. There is often short notice for the assignment and sometimes there is insufficient background information on pending sales or customers being served. * The NAS must work with the Sales Manager to gather needed information. * Responsible to effectively report and carry out all assignments given by the reporting Inside Sales Manager, who may be different from the covering territory’s Inside Sales Manager. * Invest in existing opportunities by scheduling meetings, demonstrations, webinars, sending proposals, and securing new agreements and securing renewals * Record and maintain detailed records of all interactions in CRM tool (Sa