Technical Writer

* *Please note that we do not accept unsolicited candidate introductions, referrals, or resumes from external recruiters or staffing agencies.* **Technical Writer** ==================== ***Location:*** *While this role is remote, this role requires the candidate to be located in the the PT or MT area in the US. No exceptions. This role will require extensive travel to support business operations.* **About Frontline Wildfire Defense** ------------------------------------ Founded in 2017, Frontline developed the first fully integrated wildfire defense system to stop the leading cause of home loss in wildfires: ember\-driven ignition. The system combines exterior sprinklers, full\-coverage design, and connected software for remote monitoring and response, allowing homes to protect themselves long after families evacuate or infrastructure fails. Proven effective during the 2025 Los Angeles wildfires, 96% of homes with Frontline systems survived. That success has earned top industry recognition, including Frontline being recognized as one of TIME’s Best Inventions 2025 in the Green Tech category and receiving the PCBC Gold Nugget Award for “Most Innovative Housing Concept” and the Best of IBS Award for “Best Home Technology.” As wildfires grow hotter and more frequent, our vision is to give people the tools and strategies to live safely with fire. We’re building a mission\-driven team creating real\-world solutions in wildfire safety and climate tech. **About This Opportunity** -------------------------- As Frontline’s Technical Writer, you will create the documentation that keeps a fast\-growing, field\-deployed hardware and software company running consistently and safely. Frontline’s installation process spans complex hydraulic systems, electrical components, and industrial network connected controllers \- and as the company scales nationally, clear, accurate, and well\-organized documentation becomes critical to training new installers, standardizing field work, and maintaining quality across every project. This is a full\-time role that partners closely with cross\-functional teams to develop and maintain the technical documentation that supports Frontline's operations and continued growth. You will partner with Solutions Engineering, Installation Operations, and Product teams to develop clear, accurate, and scalable documentation, including foundational SOPs, installation guides, and other technical process documentation that supports the organization's operational needs. **Key Responsibilities** ------------------------ Standard Operating Procedures (SOPs) * Develop and write clear, accurate Standard Operating Procedures for installation, verification, and troubleshooting/diagnostics workflows * Interview subject matter experts across Installation Operations, Solutions Engineering, and Product to capture process detail accurately * Organize SOPs into a consistent, easy\-to\-navigate format that can scale as Frontline’s install