Business Analyst, Veterans Affairs

Business Analyst – VA Healthcare Technology **Mid\-Level \| Federal Healthcare IT \| VistA Scheduling** **About the Role** We’re looking for a **Business Analyst** to join our team supporting a Department of Veterans Affairs (VA) healthcare technology program focused on **VistA Scheduling and Veteran access to care**. In this role, you’ll work at the intersection of business operations and technology—partnering with VA stakeholders, product owners, clinical and scheduling SMEs, developers, and QA teams to understand user needs and translate them into clear, actionable requirements. This is a great opportunity for a mid\-level BA who enjoys digging into complex workflows, collaborating with technical teams, and seeing their work directly contribute to technology used in support of Veterans and VA healthcare operations. **What You’ll Do** * Gather, analyze, document, and validate business and functional requirements. * Translate stakeholder needs into **user stories, acceptance criteria, business rules, process flows, and functional requirements**. * Analyze current and future workflows related to patient scheduling, clinic availability, appointment management, check\-in, cancellations, and rescheduling. * Facilitate requirements sessions and collaborate with VA stakeholders, Product Owners, SMEs, developers, and testers. * Support backlog refinement, story decomposition, sprint planning, demos, and other Agile activities. * Identify requirements gaps, edge cases, dependencies, and potential impacts to existing functionality. * Work with technical teams to understand application behavior, data, interfaces, integrations, configuration, and system dependencies. * Support QA and UAT by developing scenarios, reviewing test cases, validating acceptance criteria, and helping troubleshoot defects. * Assist with defect triage and production issue analysis by documenting expected vs. actual behavior and business impact. * Maintain traceability between business requirements, development, testing, and releases. * Support release readiness, documentation, demonstrations, and stakeholder communications. **What We’re Looking For** * **\*\*\*Active public trust clearance with the Veteran Affairs Department\*\*\*** * **3–5 years of experience** as a Business Analyst, Systems Analyst, Product Analyst, or similar role supporting software development. * Experience gathering and documenting business and functional requirements. * Hands\-on experience writing **Agile user stories and acceptance criteria**. * Strong business process and workflow analysis skills. * Experience working directly with both business stakeholders and software development teams. * Experience supporting software testing, UAT, defect triage, or production issue analysis. * Strong analytical, problem\-solving, facilitation, and communication skills. * Experience with tools such as **Jira, Azure DevOps, Confluence, SharePoint, or similar platforms**. **Nice to Have** You don’t need to ch