Sr. Quality Engineer- First Dollar (Remote)

The Sr. Quality Engineer will report to the Technology Department. This role is responsible for leading a team of QA testers/engineers in testing our suite of products and software products to consistently deliver the highest quality solutions via SaaS, and On\-Premises models. You will be an experienced leader in driving and implementing QA frameworks, processes, and strategies. You will implement industry standard quality assurance policies and practices, and ensure they are followed by measuring product and process quality. At First Dollar, we believe in empowering engineers to build a smarter health benefits platform \- one where human expertise is amplified, not replaced, by AI tools. We seek engineers who have demonstrated experience using AI responsibly to accelerate their development workflow, improve code quality, and solve complex problems more efficiently. The incumbent will be expected to build the appropriate relationships and trust at all levels within the organization as they effectively communicate project issues, status, and successes with all team members at all levels. This incumbent must be creative, client focused, solutions\-driven, organized, and thrive in an extremely dynamic environment as well as have solid people skills. * Direct the development of the QA strategy, methodology, discipline, and framework. Driving and improving the QA team in areas of automated testing and agile testing * Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools, and Techniques across the teams * Responsible for defining QA strategy, approach, and execution in development projects * Responsible for leading and directing the QA team * Provide leadership and technical expertise within Test Automation and Quality Assurance * Performance management, coaching, and professional development for QA team; ensure testing skill set is up to date and capable of supporting the development effort * Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation * Building and maintenance of quality standards as well as enforcing technical and testing standards * Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes * Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, application performance, automation, etc. * Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc. * Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams * Work with development team to develop and execute QA strategies to meet and exceed department and corporate quality goals * Gather and present testing metrics and testing activiti