Office Administrator / Office Manager

**Location:** Phoenix, Arizona **Job Type:** Full\-time, on\-site **Schedule:** Monday through Friday **Pay:** $23\.37–$28\.14 per hour, depending on experience **Work Location:** In person. This is not a remote position. About ROS America ROS America provides warehouse and industrial facility services throughout Arizona, including pallet racking, commercial gates, loading docks, commercial doors, and metal fabrication. We are committed to excellent customer service, quality workmanship, workplace safety, and dependable project execution. Position Overview ROS America is seeking a motivated and highly organized **Office Administrator** who can help manage the company’s day\-to\-day administrative and financial operations. This position may be a good fit for an experienced office administrator who is ready to grow into an Office Manager role, or for an experienced Office Manager who is prepared to take ownership of the position immediately. The ideal candidate is dependable, detail\-oriented, proactive, and comfortable managing several responsibilities at once. This position plays an important role in supporting our employees, customers, field operations, and management team. **Experience coordinating construction or municipal permits is a major plus.** Key ResponsibilitiesPayroll, HR, and Employee Support * Process weekly payroll accurately and on time. * Maintain employee files, benefit information, and compliance records. * Assist with hiring, onboarding, and employee training coordination. * Track attendance, paid time off, and employee documentation. * Respond professionally to employee questions and administrative requests. * Help management maintain and enforce company policies. Accounts Receivable and Financial Administration * Create and send customer invoices promptly and accurately. * Record and track customer payments. * Follow up on outstanding invoices and overdue accounts. * Review accounts receivable aging reports with management. * Maintain accurate customer and financial records. * Assist with expense tracking, account reconciliations, and basic accounting tasks. * Coordinate with the company’s accountant or bookkeeper as needed. Permits and Project Administration * Assist with researching and obtaining permits for commercial projects. * Submit permit applications and supporting documentation to municipalities. * Track permit approvals, inspection requirements, expiration dates, and project status. * Communicate with city departments, inspectors, project managers, and customers. * Maintain organized records for permits, inspections, licenses, and project documentation. Insurance and Benefits * Assist with employee health insurance enrollments, changes, and questions. * Coordinate with insurance providers regarding renewals and required documentation. * Maintain workers’ compensation, liability insurance, and certificate of insurance records. * Request and provide certificates of insurance when needed. * He