Engineering Manager (Infrastructure / DevOps)

Overview:SOFTSWISSislooking for an Engineering Manager to lead a service-oriented infrastructure team (Systems Engineers / DevOps) responsible for the reliability, scalability, and efficiency of the company’s infrastructure.Purpose of the role:This role combines strong people management with technical leadership. You will drive team development, improve engineering processes, and contribute to architectural decisions in a high-load, distributed environment.Key responsibilities:People Management:Lead and manage a team of DevOps and Systems EngineersManage Tech/Team Leads (4–6 reports)Hire, onboard, develop, and retain engineersConduct performance reviews and support career growthBuild a strong engineering culture with high ownershipHandle team dynamics, motivation, and conflict resolution Delivery & Process:Own and prioritize the infrastructure backlog and roadmapEnsure timely and high-quality delivery of infrastructure initiativesImprove engineering and operational processes (CI/CD, release flow, change management)Collaborate with product and engineering teamsManage team capacity and workload distributionContribute to architecture decisions and ensure high-quality implementationDrive infrastructure evolution focusing on scalability, reliability, and performancePromote best practices (IaC, GitOps, observability)Maintain a high technical bar across the teamMentor and develop Tech Leads and Senior Engineers Reliability & Operations:Own incident management processes and postmortemsImprove monitoring, alerting, and observabilityIncrease system resilience and fault tolerance Cost & Efficiency:Optimize infrastructure costsEnsure efficient resource utilizationTech StackContainer orchestration: KubernetesInfrastructure as Code: Terraform, Pulumi Cloud: Oracle Cloud Infrastructure, Cloudflare Databases: PostgreSQL, ClickHouse, MongoDB, Redis Messaging: Kafka Observability: Prometheus, VictoriaMetrics, Grafana, ELK CI/CD: GitLab CI Security: HashiCorp VaultConfiguration Management: SaltStackRequired Experience:Management ExperienceExperience managing engineering teams through Tech/Team Leads (4–6+ reports)Proven track record in hiring, evaluating, and developing engineersStrong stakeholder management and prioritization skillsExperience driving delivery and executionTechnical Background5+ years of experience in infrastructure teams, including 3+ years in a managerial roleSolid understanding of distributed and high-load systemsHands-on experience with Kubernetes and cloud infrastructureExperience with Infrastructure as Code (Terraform or similar)Understanding of observability and incident management practicesModern Engineering PracticesExperience using AI tools (e.g., Claude Code, Codex, etc.)Active use of AI in engineering and management workflows (automation, analysis, productivity improvement)Process & ThinkingExperience building and improving engineering processesStrong systems thinking and decision-making under uncertaintyAbility to balance technical depth with management responsibilities (~20/80)CommunicationEnglish level: B1+ or higherNice to have:Experience with multi-cloud or hybrid infrastructureBackground in high-load product environmentsOur Benefits:Full-time remote work opportunities and flexible working hoursPrivate insuranceAdditional 1 Day Off per calendar yearSports program compensationComprehensive Mental Health ProgrammeFree online English lessons with a native speakerGenerous referral programTraining, internal workshops, and participation in international professional conferences and corporate events.Originally posted on Himalayas