Insurance Broker Assistant (AU) | WFH | 30K SOB

This is a remote position.Primary purpose of the role:To support the broker role and, in their absence, ensuring clients receive seamless quality service.Key responsibilities:Provide client and administrative support/back up for aligned broker/s ensuring accuracy of information provided.Accurately process policy changes, eg new business, renewals, cancelations, etc.Manage Monthly Statement process in accordance with Credit Control procedures.Assist broker to manage renewals in accordance with Renewal process procedures.Ensure all cancellation notices receive urgent attention and no client policy remains current after the Insurer’s cancellation date.Understand the Broker’s client base and connections and promote yourself as the key contact in their absence.Manage own and broker’s incoming and outgoing post.Have an overview of client claims, provide support and assistance when necessary to ensure the claim progresses satisfactorily.Support smooth running of office – i.e. answer phones, assist with administrative/reception tasks and help other staff as required/requested.Comply with Company standards, processes, procedures and policies.Adhere to the obligations required of a Financial Service Provider. RequirementsMinimum 2 years relevant industry experienceInsight and SCTP experience a mustComputer literate – confident user of MS Office applications (Outlook, Word, Excel, PowerPoint)Understanding of insurance and insurance related productsKnowledge of relevant Acts and legal obligations BenefitsBenefitsWhyIntoGREAT?Competitive Compensation Package:An attractive salary and comprehensive benefits aligned with market standards.Work-Life Balance Support:Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.Career Growth and Development:Opportunities for training and development to help employees advance their skills and grow within the company.Supportive Leadership:A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their rolesReady to Shape the Future?Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us! Originally posted on Himalayas