IG Data Management Analyst

**About Us:** Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. **Our Mission:** Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. **Role Purpose** The IG Data Management Analyst performs day\-to\-day electronic data migration and information governance support for a client\-dedicated team. Reporting to the IG Data Management Manager, the Analyst works closely with client Information Governance leadership to export content from iManage, prepare and validate data for import into Harvey, and support other approved data management initiatives. The role also provides Level 1 response for IG\-related technology requests, with a focus on accurate intake, timely resolution, clear documentation, and appropriate escalation. **Key Responsibilities** **Data Migration \& Processing** * Execute approved data migration activities, including iManage exports and preparation of data for import into Harvey. * Use established export tools, procedures, naming standards, and validation steps to process requests consistently. * Review source and output data for completeness, accuracy, organization, and readiness before handoff or import. * Maintain clear work records, status updates, exception logs, and supporting documentation for each migration request. * Identify access, data quality, configuration, or processing issues and escalate them promptly to the IG Data Management Manager or designated client contact. * Support additional electronic data management initiatives as priorities and procedures are established. **Harvey, Microsoft Copilot \& Responsible AI Support** * Use Harvey and Microsoft Copilot in accordance with client\-approved access, training, ethical\-use requirements, and information governance standards. * Partner with client Information Governance stakeholders to perform assigned data preparation, migration, and validation activities involving approved AI platforms. * Protect confidential and client information by following all applicable handling, access, security, and acceptable\-use requirements. * Document repeatable workflows and lessons learned to strengthen team knowledge and support consistent execution. **Level 1 IG Technology \& Service Desk Support** * Serve as an initial point of contact for assigned IG\-related technology questions and service re