Application support- (- on premise migration experience)
Sequoia Connect
12h ago
0SupportMexicohimalayas
Application-SupportCloud-MigrationAzure-AdministrationIT-SupportInfrastructure-And-SupportSenior
Job Description
DescriptionAt Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects.We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing.This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong.We are currently searching for a Application support- (- on premise migration experience):Responsibilities:Validate end-user functionality on virtual desktops (NDS.Next), ensuring the M365 suite and internal business applications operate correctly post-migration.Perform rigorous application testing, including defect reproduction and regression testing, before and after the transition from on-premises to the Azure cloud.Troubleshoot and resolve technical issues across Windows, specific software applications, and desktop environment configurations.Manage issues routed by the helpdesk, taking ownership of complex problems to drive closure.Write clear technical notes and user updates, effectively managing stakeholder expectations throughout the migration process.Provide structured reporting on assigned workloads, specifically identifying status, potential risks, and project blockers.Ensure stable connectivity and access by managing Azure components like login permissions, networking, and storage.Requirements:Hands-on experience with Azure and On-premises migrations, specifically moving Virtual Desktops (VD) to the cloud.Strong knowledge of Windows applications and desktop environment troubleshooting.Proficiency in Azure components, including Identity/Permissions (login), Networking, and Storage.Solid background in Application Testing and regression workflows.Excellent communication skills to manage user expectations and technical documentation.Desired:Prior experience in a dedicated IT Support/Service Desk role.Experience with M365 suite deployment and troubleshooting.Familiarity with internal app store deployment and line-of-business (LOB) tools.Languages:Advanced Oral English.Advanced Spanish.Note:Fully remote.If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/RequirementsRequirements:Hands-on experience with Azure and On-premises migrations, specifically moving Virtual Desktops (VD) to the cloud.Strong knowledge of Windows applications and desktop environment troubleshooting.Proficiency in Azure components, including Identity/Permissions (login), Networking, and Storage.Solid background in Application Testing and regression workflows.Excellent communication skills to manage user expectations and technical documentation.Originally posted on Himalayas
