Director, Solution Engineering

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.We are hiring a Director of Solution Engineering for Financial Services to lead one of the most senior and strategically important SE teams within Salesforce’s Data Foundation organization.This team supports Strategic and Enterprise Financial Services institutions across banking, insurance, capital markets, and fintech — organizations operating at the intersection of data, integration, AI, regulation, and digital transformation.The Solution Engineers reporting to this leader represent some of the most experienced technical professionals in the organization. Many are Principal-level or industry-recognized experts who have spent years building credibility with customers and the field.This role therefore requires a different type of leader.You will not succeed here by directing activity.You will succeed by earning followership, sharpening elite talent, and raising the professional bar of the Solution Engineering discipline.Your responsibility is to:Elevate the capabilities of already highly successful professionalsEnsure our teams consistently demonstrate executive presence and architectural authorityAlign technical strategy with Sales leadership, industry trends, and emerging AI-driven architecturesPosition Salesforce’s Data Foundation (MuleSoft + Informatica + Data360 + AI) as a strategic layer of enterprise transformationThis role sits at the center of how Salesforce engages Financial Services customers around trusted data, enterprise architecture, and AI-enabled business models.What You Will DoLead and Develop an Elite SE OrganizationLead a team of senior and principal Solution Engineers supporting the largest Financial Services customers.Your role is to:Earn credibility with highly experienced technical professionalsCoach senior SEs to elevate their craft in strategy, storytelling, architecture, and influenceIdentify skill gaps early and drive continuous developmentBuild the next generation of Principal SEs, Distinguished SEs, Strategic Client Architects, and LeadersLean-in with our Sales team - AEs, RVPs, and AVPThis leader must be comfortable coaching individuals who may be:Have strong technical knowledge and experienceIndustry veteransStrong sellersor already recognized expertsYour leadership comes through clarity, coaching, and standards.Raise the Professional Bar of Solution EngineeringYou will define what excellence looks like for Strategic/Enterprise Solution Engineers.This includes elevating:Executive communicationDiscovery and problem framingBusiness outcome alignmentArchitectural storytellingDemonstration craftsmanshipStrategic deal orchestrationYour goal is to ensure the team operates as trusted advisors to senior technology leaders, not simply product specialists.A trusted advisor is someone whose guidance is sought before decisions are made, not after. Drive the Data Foundation Strategy for Financial ServicesFinancial Services organizations cannot deploy AI without trusted, connected, and governed data.You will ensure the team can clearly articulate how Salesforce’s Data Foundation enables this through:MuleSoft integration architectureInformatica data management and governanceData360 and analyticsAI and Agent-driven automationYour team must be able to guide CIOs, CDOs, CTOs, and enterprise architects through the architectural journey from:Business outcomes → Algorithms → Architecture → PlatformPartner with Sales Leadership to Win Strategic DealsYou will work closely with:AVPRVPsStrategic AEsClient ArchitectsPlatform SE teamsSalesforce Core teamsInformatica teamsData360 teamsResponsibilities include:Inspecting pipeline quality and opportunity executionProviding technical deal strategy for must-win opportunitiesAnticipating risk early (technical, organizational, political)Ensuring SE engagement drives confidence, differentiation, and technical winsYou will also help shape account strategies and market narratives, not simply support them.Establish Technical Thought LeadershipThis role is responsible for shaping Financial Services technical narratives that the field can leverage including novel approaches. Examples include:Industry architectures for AI-ready data platformsIntegration and data governance patte