Luxury Real Estate Virtual Assistant (English/Spanish)

Bilingual Luxury Real Estate Virtual Assistant (English/Spanish)Location: RemoteSalary: MXN 21,400 +BonusesBenefits: 10 days PTO, Annual Appraisal, Career Growth Opportunities, Healthcare BenefitsSchedule: U.S. HoursAbout the RoleSmartScale360 is looking for a highly organized, high-energy, and proactive Bilingual Luxury Real Estate Virtual Assistant to support a fast-paced luxury real estate business.This role requires fluency in English and Spanish, with strong communication skills to support clients from diverse backgrounds, including Spanish-speaking markets (e.g., Mexican, Argentinian, Colombian clients).You will manage calendars, email communications, contracts, listings, transactions, and overall business operations. This is a high-intensity, high-accountability, and high-performance role suited for someone who is motivated, detail-oriented, and thrives in a fast-moving environment.Key ResponsibilitiesManage executive calendars, scheduling, appointments, showings, and daily prioritiesHandle email and communication management, ensuring timely and professional responsesSupport end-to-end transaction coordination tasks, including contracts, disclosures, timelines, and compliance documentation (must have strong working knowledge)Write and prepare contracts, pre-listing packets, and listing agreements with clear, professional languageCoordinate listings, MLS updates, and heavy listing activities (including Palm Beach Island MLS exposure)Support business development efforts including generating leads, bringing/signing listing agreements, and assisting with client acquisitionMaintain CRM systems, lead tracking, and database updatesCoordinate with clients, agents, lenders, title companies, and other stakeholdersMonitor transaction timelines and ensure all milestones are tracked and properly executedSupport marketing coordination, reports, presentations, and operational documentationMaintain structured SOPs and help streamline internal processesEnsure accuracy, compliance, and completeness of all real estate documentsTools & SystemsCRM platforms (Go High Level required experience preferred; also Follow Up Boss, Salesforce, HubSpot, KVCORE, etc.)Transaction management tools (DocuSign, AppFiles, Dotloop, SkySlope, or similar legal/document systems)MLS platforms (including luxury and high-volume listing systems)Communication tools (Slack, Zoom, Google Workspace, Microsoft Office)Project management tools (Asana, Trello, Monday.com, ClickUp)Ideal CandidateFluent in English and Spanish (clear, professional communication required)High-energy, motivated, and a true “go-getter”Strong customer service mindset with high-touch client experienceConfident working in a fast-paced, high-intensity environmentHighly organized, detail-oriented, and accountableAble to adapt quickly to schedule changes and shifting prioritiesProactive problem-solver who can work independently and take initiativeStrong presentation and communication skillsReceptive to feedback and focused on continuous improvementComfortable working with legal, financial, and compliance-related documentsExperience working with or supporting attorneys or legal professionals is a strong plusAble to generate business, support listings, and assist in closing dealsRequired QualificationsMinimum 2+ years experience as an Executive Assistant, Real Estate Assistant, Transaction Coordinator, or similar roleExperience supporting a luxury real estate broker or high-volume real estate teamProven experience in contract writing, transaction coordination, and listing managementStrong CRM experience (Go High Level strongly preferred)Experience with MLS platforms and real estate documentation systemsExcellent organizational and multitasking abilitiesProficiency in Google Workspace or Microsoft Office SuiteBachelor’s degree is requiredReliable remote work setup with strong internet connection and backup optionsAccess to a smartphone for communication and coordination taskNice to HaveExperience in Palm Beach luxury real estate marketBackground working with legal professionals (e.g., law firm experience)Experience in lead generation or sales support rolesFamiliarity with AppFiles or similar document management systemsExperience in high-end client service or concierge-level supportStrong ability to help streamline SOPs and operational workflowsWork-From-Home RequirementsDevice: Intel i5 processor + 8 GB RAM minimumInternet: At least 100 Mbps stable connectionBackup device, internet connection, and power supply requiredWhy Join SmartScale360?Join a supportive team, grow your career, and play a key role in ensuring patients receive the care they need.Apply now and help us make home care seamless for U.S. clients!Originally posted on Himalayas